Drive client satisfaction at PerkSpot as a Client Success Associate in Toronto. Focus on resolving issues, engaging clients, and facilitating program success.PerkSpot is looking for a Client Success Associate to play a key role in our Client Success Operations team. You’ll provide essential support to our SMB and mid-market clients by managing inquiries and enhancing their program experience. Efficiently handling multiple client requests will be vital for success in this role.Key Responsibilities:• Address client inquiries via email and phone• Prioritize and manage multiple incoming tickets• Escalate complex issues with initial assessments• Track and report on client performance metrics• Conduct strategic outreach to key accountsRequirements:• 1-2 years experience in client services• Skilled in handling multiple service requests• Familiarity with Salesforce, Excel, or similar• Strong problem-solving capabilities• Excellent communication and teamwork skillsSupport the success of clients at PerkSpot while enhancing your career in a vibrant team.#J-18808-Ljbffr
Client Success Associate Position At Perkspot
PERKSPOT
toronto, toronto
Published 21 days ago
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