Location Calgary, AB; Toronto, ON Employment Type Full time Location Type On-site Department Mortgages Compensation Estimated base salary CA$65K – CA$75K • Offers Equity At Neo Financial, our salary bands are designed to leave room for growth while aligning with the scope of the role. Candidates with relevant experience are generally hired near the midpoint, while the top of the range reflects sustained high performance and impact. If you're newer to the role, you may start below the midpoint and grow into it as you develop. Final compensation will depend on your location, experience, and skillset. Quality Control Analyst, Mortgages Role Reporting to the Manager of Quality Control & Reporting, the Mortgage Quality Control (QC) Analyst is responsible for reviewing the quality of residential mortgage files prior to funding. This includes reviewing documentation, rationale, accuracy, and completeness of information provided in support of a file. The review is supported by established policies, guidelines, and procedures. Responsibilities Ensuring each file complies with underwriting standards and guidelines prior to funding. Performing a pre-funding review/audit of files and providing approval for funding or providing observations or findings to underwriters or mortgage fulfillment officers. Ensuring any findings have been corrected or addressed appropriately. Ensuring turnaround times, service levels and priorities are met for the timely funding of files. Providing collaborative feedback regarding interpretation of guidelines, policies, and procedures to the underwriting team. Making recommendations to the management of strategic initiatives and quality control on underwriting best practices to improve internal processes and procedures. Requirements Have 2+ years residential underwriting and/or audit or quality control/quality assurance experience in the residential mortgage industry. Ability to thrive in a constantly changing environment and perform well in a high volume, high intensity environment. Strong problem‑solving skills and the ability to proactively identify risks/issues and recommend solutions. Strong team player who is resourceful and proactive self‑starter. Strong organizational skills with the ability to manage multiple priorities and concurrent deadlines. Have a clear understanding of mortgage lending regulations. Have strong communication skills (written and verbal). Have the proven ability to foster relationships and negotiate effectively with intermediaries. Be able to understand financial statements and assess financial viability. Be self‑driven, motivated with the ability to work both independently and in a team environment. Be highly organized with exceptional attention to detail and accuracy. Having a post‑secondary degree or diploma is an asset. Benefits Flexible health benefits & life insurance. 21 days PTO plus statutory holidays and personal leave. Health and personal spending accounts. Access to discounts through our partner network. Early use of products and discounts on fixed‑term Neo mortgages. Parental top‑up & equity vesting during long‑term leave. Company‑wide huddles and education sessions. Equal Opportunity We believe in equal opportunity and are committed to creating an inclusive climate where everyone can thrive. Successful candidates for this position will be required to undergo a security screening, including a criminal records check and a credit check. #J-18808-Ljbffr