ABOUT US Since 1983, Campfire Circle has delivered healing through happiness to thousands of kids with cancer or serious illness and their families across Ontario.Our programs are offered in paediatric hospitals across Ontario, in local communities, and at our medically supported overnight camps, offering year-round experiences that provide life-changing moments of joy, connection, and resilience.And we’re just getting started. Today, over 40,000 kids in Ontario face serious illness, many without access to the psychosocial support they urgently need. That’s why we have a bold vision: to grow from serving 3,000 campers a year to 10,000.We’re building a passionate, talented team to help make that vision a reality. When you join Campfire Circle, you become an integral part of a dynamic team helping to transform the lives of thousands of kids with serious illness, alongside our dedicated community of volunteers and donors.THE OPPORTUNITY Are you a relationship-driven fundraiser who loves staying organized, juggling competing priorities, and making donors feel genuinely valued? Reporting to the Director, Marketing, the Development Officer, Annual Giving plays a hands‑on role in bringing our annual, monthly, and tribute giving programs to life — building and deploying email campaigns, coordinating direct marketing projects, stewarding donors, and serving as a warm and responsive point of contact for our supporters. You'll bring strong project management skills, comfort with digital fundraising tools, and a donor-centered approach to support the execution of our integrated programs.Annual Giving Program SupportSupport the execution of integrated direct marketing campaigns across mail, email, SMS, and digital channels, coordinating timelines, assets, and stakeholder reviews to keep projects on trackMaintain campaign calendars and project plans in Wrike, flagging risks and adjusting deliverables in collaboration with Director of MarketingBuild, segment, test, and deploy email campaigns in Engaging Networks, ensuring accuracy, proper audience targeting, and qualityMaintain and update donation landing pages, ensuring content is current, accurate, and optimized for conversionSupport digital advertising campaign execution by assisting with asset coordination and landing page optimizationSupport segmentation strategy and post‑campaign analysis across all annual giving channelsSupport the tracking of key program metrics across the annual giving stream, including retention rates, campaign performance, and revenue trends, and assist with reporting on progress toward targets to inform ongoing planning and optimizationCompile and report on email campaign results at a program level, including open rates, click‑through rates, and conversion data, to support ongoing optimizationSupport the implementation of the new donor welcome journey to improve donor retention across all annual giving fundsCollaborate with vendors to support campaign execution and optimizationWork cross‑functionally to ensure donor data integrity and consistencyDonor Management & StewardshipAct as the primary point of contact for Campfire Circle’s donation line, responding to inbound donor calls and redirecting inquiries to other teams as appropriateServe as a primary point of contact for donors across the annual giving stream, managing incoming inquiries by phone and email in a timely mannerCoordinate the execution of stewardship touchpoints for annual giving donors, including thank‑you calls, acknowledgement letters, impact touchpoints, and ongoing recognitionSupport the implementation of a targeted thank‑you call plan, ensuring donors feel acknowledged and valuedMaintain accurate and up‑to‑date records of all donor interactions and stewardship activities in Raisers EdgeWork in close collaboration with the Donor Experience team to ensure a consistent and donor‑centered approach across all touchpointsMonthly GivingServe as the primary point of contact for monthly donors, providing responsive and relationship‑centered support across the full donor lifecycleManage the monthly donor welcome process, ensuring new donors are on‑boarded in a timely mannerConduct proactive outreach to recover declined payments, update lapsed payment information and retain at‑risk monthly donorsSupport identification of one‑time donors who are strong candidates for conversion to monthly giving, and action conversion outreachSupport the growth and retention of the monthly giving program, contributing to donor acquisition, conversion, and upgrade initiatives under the direction of the Director of MarketingMaintain accurate records and assist with tracking retention and cancellation trends to inform program planningCoordinate ongoing monthly donor communications, including impact updates and stewardship touchpointsTribute GivingServe as the primary relationship manager for in‑memory donor families, ensuring they are personally acknowledged, kept informed of how tribute gifts are being used, and meaningfully stewarded throughout the yearSupport the coordination of stewardship activities for in‑honour and in‑memory donors, segmented by gift type and donor journey stageEnsure tribute donor families are invited to Campfire Circle events and open houses as appropriateSupport the execution of strategies to improve tribute donor retention and conversion rates, in collaboration with the Director of MarketingMaintain tribute giving records and ensure accurate gift coding and acknowledgement in Raisers Edge NXTWork closely with the Donor Experience team to develop and deliver a consistent experience for tribute donorsABOUT YOURelevant university degree or equivalent experience1–3 years’ experience in fundraising, annual giving, donor relations, or a related nonprofit roleExperience with direct donor contact, including outreach by phone and emailExperience building and deploying email campaigns, including segmentation, testing, and reportingStrong project management skills with the ability to manage multiple concurrent campaigns and deadlinesStrong analytical, organizational, and communication skills, with a warm and professional approach to donor interactionsAbility to work both independently and collaboratively in a small, fast‑paced team environmentClear police reference check and vulnerable sector screeningCurrent G2 or G class driver’s license and the ability to be covered by camp’s insurance policyTo support our commitment to a safe, caring environment for children with serious illnesses and their families, all staff must attest to having received their childhood vaccinations along with confirmation of tuberculosis (TB) clearance, which may include screening, testing, and/or treatment as needed. Seasonal boosters against influenza and the most recent circulating strain of COVID are strongly encouraged. All staff must provide an updated criminal record check or Vulnerable Sector Screening and be currently eligible to work in Canada and for Campfire Circle.WORKING CONDITIONSThis role is currently on a hybrid working model with 2–3 days a week working in person in the office. A flexible schedule is required occasionally, as is the occasional requirement to attend in‑person at our Toronto location more frequently. The position involves some evening and weekend commitments.The role is performed in a generally hazard‑free office environment and in a clean atmosphere.The position may have the opportunity to attend and support programming at overnight camp.In consideration of the population Campfire Circle serves, the incumbent is a non‑smoker.COMPENSATION & BENEFITS This position is for an existing vacancy at Campfire Circle and offers a competitive hiring range of $58,000–$65,000. Campfire Circle is invested in our staff’s health, wellness and career growth. As part of the total compensation package for this role, we offer a comprehensive benefits package, with premiums fully paid by the organization with the exception of Long Term Disability, including $4,000 annually for mental health practitioners, a wellness benefit up to $500 annually, an accelerated RRSP matching program up to 5% of base salary, paid vacation time plus a paid winter shutdown period up to eight days, flexible hybrid work arrangements, and on‑going professional development.ACCESSIBILITY & DIVERSITY, EQUITY AND INCLUSION Campfire Circle is deeply committed to fostering a diverse and inclusive workforce that reflects the rich diversity of the communities we serve. We welcome applications from racialized persons/persons of colour, Indigenous people from North America and around the world, persons with disabilities, 2SLGBTQIA+ individuals, and those who bring diverse perspectives and experiences. Our commitment is to provide equitable employment opportunities to all and to maintain a work environment free from discrimination and harassment.We are equally committed to providing an inclusive and accessible workplace. Applicants requiring accommodations to access our job postings and apply for roles with our organization are invited to reach out to our HR Team at or in a manner that fits their accessibility needs, and can trust that their application will be considered equitably for our available roles. Contact information for our HR Team is located on our website at and more information about our accessibility commitments can be found at
Development Officer, Annual Giving
CAMPFIRE CIRCLE
mississauga, mississauga
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