Oversee retail operations as a Sales Manager at Value Village, based in Penticton or Westbank. Focus on customer satisfaction and team dynamics while driving store performance.As a Retail Operations Manager, you will manage the sales floor's daily operations, ensuring fast and friendly service at cash registers and donation areas. Leading a diverse team, you will analyze sales metrics, enforce merchandising standards, and implement strategies to meet financial targets. This role plays a pivotal part in the community-focused mission of Value Village.Key Responsibilities:• Ensure exceptional service delivery and compliance with standards• Monitor sales performance and adjust staffing as needed• Lead recruitment, training, and development of team members• Handle customer service inquiries and feedback effectively• Promote a safe work environment while protecting company assetsRequirements:• High School diploma required; post-secondary education preferred• Experience in retail or customer service management• Strong analytical and mathematical skills• Excellent communication and coaching abilities• Proficiency in Microsoft Office is necessaryLead the Value Village team to deliver a superior shopping experience.#J-18808-Ljbffr
Value Village Retail Operations Manager
SAVERS
penticton, penticton
Published 17 days ago
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