Company Overview Journeys is a teen retail leader with an emphasis on footwear and unique specialty items including apparel, backpacks, hats, and accessories. With more than 800 stores across the United States, Puerto Rico, and Canada, Journeys offers popular brands for teens and youth culture.Job Summary Recruit, hire, train, and manage store personnel to achieve store and personal sales goals, control expenses, and protect company assets while pursuing growth opportunities.Essential Job FunctionsMeet and exceed store and personal sales goals and performance standardsRecruit, interview, and hire high‑caliber employeesTrain and develop a successful sales teamProvide feedback, coaching, and accountability to all employees by enforcing company policies and practicesEnsure proper implementation of all company initiatives to standard company directionConduct monthly performance reviewsRecognize talented staff and develop them for growth within the companySupervise and manage all aspects of daily store operationsSupervise and manage all aspects of loss prevention practicesPlan weekly staffing schedules in compliance with schedule policyProvide a fun, full‑service experience to all customersResolve customer issues effectivelyUnderstand the Journeys culture and demonstrate it to the teamQualifications1–2 years retail sales experienceExcellent interpersonal and customer service skillsDesire to succeed in a fast‑paced retail environmentWillingness to learnCompletion of all training programs leading up to Manager in Training position or equivalent trainingAbility to work 45 hours per weekAbility to work night and weekend shiftsAbility to climb, reach, bend, and lift up to 50 poundsStand for long periods of timeMust be at least 18 years of age**Age requirements for full‑time employment may vary based on state.*The pay rate, commission, and bonus structure vary per job title and location. Benefits offered may include medical, vision, and dental insurance, a vacation package, and community service hours. For clarification, refer to benefits and employee discountBase pay, sales commission, and bonus potentialRapid promotion opportunities for top performers – we promote from withinFun environment with a supportive team cultureLocation JN5004 - Journeys 5004, Lime Ridge Mall, Hamilton, ON L9A 4X5Equal Employment Opportunity Genesco is an equal opportunity employer. All employment decisions are based on business needs, job requirements, and individual qualifications, irrespective of race, color, sex, religion, national origin, age, disability, and other protected status.#J-18808-Ljbffr