The Wood Automotive Group, one of Alberta’s largest automobile retailers for over 40 years, is offering an exciting opportunity for an Accessories Specialist to join our Okotoks Ford Lincoln team. About the Role The Accessories Specialist is responsible for driving performance, penetration and growth in sales of parts, accessories, and related components within the new and used car sales department. This includes promoting feature vehicles, winter tire/wheel packages, and a wide range of vehicle accessories that are useful, relevant, and add value to our customers’ ownership experience. The specialist also sells parts to available customers over the counter, through the shop, or on the phone. Schedule Tuesday to Saturday: 9am – 6pm Responsibilities (include, but not limited to) Meet with new/used vehicle buyers to perform accurate needs assessments and then consult them on accessory opportunities as part of our full purchase experience. Work closely with the parts/service managers, sales and finance team, and the Internal Coordinator to ensure each vehicle delivery gets completed on time and on budget. Provide reports/updates on delivery status of all vehicles, ensuring proper sign-off has been obtained and customer is satisfied. Efficiently help customers select parts and provide internal and external customers (retail and shop) with high‑quality service. Answer telephone calls, indicate prices and provide any other information. Take orders for parts by telephone and retail counter. Receive payments from retail customers. Handle customer complaints immediately and according to the dealership’s guidelines. Perform general physical activities in order to load, unload, sort and move shipments by hand or using material‑handling equipment – lifting up to 50 lbs. Take on additional tasks as needed. Requirements A valid AB driver’s license. A current and clean driver’s abstract. Basic computer skills. Minimum 2 years’ experience in automotive parts; Ford experience considered an asset. Some of the Rewards of Joining Our Team Exceptional benefits package. Pension Plan with employer contributions – free money. Employee Assistance Program including financial advisory services, nutritional counselling, legal advisory services, counselling services, fitness program, and more. Corporate rates at YMCA and Goodlife Fitness. Group social events and company perks. #J-18808-Ljbffr