Responsibilities Foster a culture that values excellent customer service. Maintain the quality of the department's presentation to ensure customer expectations are met. Plan and manage daily/weekly departmental activities, objectives and seasonal changeovers. Train, supervise, assist, coach, encourage, motivate, inspire and support team members in their departmental operations. Manage team members performance, provide informal and constructive feedback, and recognize achievements and efforts. Prepare work schedules that meets business needs while working withing budget guidelines. Help with the store opening and closing responsibilities. Assist in selecting and orientating new employees. Resolve issues and conflicts while ensuring customer satisfaction and employee satisfaction. Ensure compliance with Health and Safety regulations. Requirements / Skills Supervisory, leadership and/or managerial experience or relevant experience Ability to work shifts (days, evenings, week-ends and holidays) Approachable Ability to handle physical demands including standing/walking for 8 hours while frequently lifting and carrying items, using a ladder, twisting, turning and reaching Ability to plan, organize, communicate, delegate and follow up teams activities and projects Strong computer skills Ability to work in a fast-paced environment Ability to find solutions to problems, adapt and cope with challenging situations and make difficult decisions Ability to operate cash register (asset) Experience in retail sales, execution and operations (asset) #J-18808-Ljbffr