Brown’s Bay Resort and Marina is seeking a dependable, hands-on Marina Operations Supervisor to oversee daily marina operations and support a safe, efficient, and welcoming waterfront environment. This role is well suited to an experienced marine professional with strong leadership skills, operational awareness, and a commitment to guest service. Key ResponsibilitiesOversee daily marina operations, including docks, moorage, fuel dock, and waterfront facilities Ensure safe vessel movement, proper mooring practices, and compliance with marina safety standards Supervise, train, and schedule marina staff; provide on-site leadership and direction Assist guests with docking, moorage, fueling, and marina-related inquiries Monitor weather and marine conditions and respond appropriately to changing conditions Conduct regular dock inspections and coordinate minor repairs and maintenance Enforce marina policies professionally and consistently Coordinate with resort management, maintenance, and front desk teams Respond to emergencies, incidents, and guest concerns promptly and effectively Maintain accurate operational records, incident reports, and daily logs Computer Knowledge & Administrative SkillsExperience using reservation and marina management systems to manage moorage availability and guest records Ability to accurately enter, update, and maintain reservation data Familiarity with inventory tracking and ordering systems for marina supplies, fuel, and operational materials Ability to monitor stock levels, place inventory orders, and coordinate purchases with management Basic proficiency with spreadsheets for tracking inventory usage, deliveries, and reorders Comfortable using email and internal communication systems Experience with point-of-sale (POS) systems for guest transactions is an asset Qualifications & ExperiencePrevious experience in marina operations, marine services, or waterfront supervision preferred Supervisory or leadership experience considered a strong asset Solid knowledge of boating practices, dock operations, and marine safety Strong customer service and communication skills Ability to remain calm, professional, and decisive in emergency or high-pressure situations Physically capable of working outdoors and assisting with vessels and equipment Restricted Operator Certificate Maritime (ROC-M) certification required or willingness to obtain First Aid certification preferred Work EnvironmentSeasonal position with potential for extension Includes weekdays, weekends, and holidays Outdoor, waterfront resort setting Why Work at Brown’s Bay Resort and MarinaScenic oceanfront work environment Supportive, team-oriented workplace Opportunity to play a key role in daily marina and resort operations On Site accommodations negotiable How to Apply: Please apply with your resume and a brief cover letter outlining your relevant experience to
Marine Operations Supervisor
BROWN'S BAY RESORT
campbell river, campbell river
Published 7 days ago
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