Become a key player in the AdminAdvantage team at Manulife as a Benefits Administrator, enhancing benefits administration for a hybrid role in Waterloo, Ontario.The successful candidate will manage daily operations and client requests related to member eligibility. A strong focus on customer experience, coupled with a proactive approach to problem-solving and collaboration with various teams, will ensure top-tier service for clients and their members.Key Responsibilities:• Oversee plan administration for large clients effectively• Handle daily processing of eligibility requests• Collaborate with internal teams to resolve client inquiries• Keep detailed records in the Project Management tool• Assist in triaging tasks among team membersRequirements:• Minimum 3 years of experience in a customer service role• Strong expertise in MS applications and communication tools• Excellent verbal and written communication skills• Adaptability to changing priorities• Proven ability to maintain composure under pressureLeverage your skills in benefits administration to further Manulife’s commitment to client excellence.#J-18808-Ljbffr
Manulife Hybrid Benefits Administrator
MANULIFE FINANCIAL
southwestern ontario, southwestern ontario
Published 17 days ago
Report job