Responsibilities Establish and maintain customer aircraft configurations (design features). Preparation and delivery of presentation documentation technical and optional features. Preparation and interface for customer requested optional features (Work Statements). Technical support to Sales, Marketing and Aircraft Programs, and Contracts during all stages of customer negotiations. Support Price and Offerability Activities for both In-Production and In-Service aircraft. Support to Aircraft reconfiguration and refurbishment studies In-depth interfacing with all disciplines of Engineering. Updating and maintenance of Customer Engineering databases. Engineering Delivery Focal for your assigned Customers Aircraft. Actively participate and contribute to the Customer Engineering department’s Quality and Productivity improvement initiatives. Qualifications Bachelor’s degree in engineering, or a combination of equivalent education and experience. Minimum education level of a Diploma in Engineering Technology. Experience in a similar role. Skills Comprehensive understanding of Engineering terminology, processes and documentation; an understanding of aircraft systems, design, performance and configuration. At least 3-5 years of previous experience in an Aerospace Customer Engineering environment and Project Management. The candidate must be self‑motivated, autonomous and enthusiastic, possess excellent written and verbal communications and human relations skills and be willing to undertake international travel. Previous experience in presenting technical information and in directly interfacing with existing and potential customers. Bilingual in French/English and working knowledge of other languages is an asset. Proficiency in MS Office Applications, Corel Draw, Lotus Notes, and Program Manager. Familiarity with Aerospace Industry standard specific processes (Safety, Quality, and Productivity) will be an asset. Is to be available for occasional international travel in support of Customer Accounts. Why work at De Havilland? Work with a team that makes a true difference in the world—making it possible for people to travel around the globe efficiently, comfortably and safely. We’ve manufactured over 5,600 aircraft including the most advanced turboprop in the air today. Our experience and expertise in constructing the highest performing aircraft in the industry is second to none. Our state‑of‑the‑art manufacturing facilities are dynamic workplaces led by teams that support and encourage all employees. With a passionate team of innovators and a global network of support, De Havilland Canada proudly carries on its tradition as a leader in aerospace. In addition to plenty of opportunities for career growth in a stimulating work environment, De Havilland Canada offers: Competitive wages Paid vacation Extended health benefits (medical, dental, vision, paramedical) Life insurance RRSP/DPSP Plan Employee and family assistance program Health & Safety At De Havilland Aircraft of Canada (DHC), we are committed to protecting our people, customers, shareholders and the public through Health & Safety Excellence. As such, it is expected that all employees maintain strict adherence to Health & Safety Policies and to perform key physical tasks of the position described in the job description and interview process. This may include but is not limited to the ability to work in a variety of environmental conditions including temperature extremes, confined spaces, working at heights and with or around chemicals. Employees are expected to adhere to the use of personal protective equipment (PPE) when at work which must include but is not limited to the ability to maintain a positive fit test when mask use is required. Equal Employment Opportunity At De Havilland Canada, we aim to be inclusive and diverse and provide equal opportunity for employment. All qualified applicants, regardless of gender, age, race, religion, sexual orientation, and disability, are encouraged to apply. De Havilland will accommodate the needs of applicants with disabilities throughout all stages of the selection process. If you need accommodation during the recruitment process, please advise your Talent Acquisition representative. Information relating to the need for accommodation and accommodation measures will be addressed confidentially. Background Checks Any offer of employment is conditional on the completion of positive and satisfactory background checks, which may include proof that you are legally entitled to work in Canada, professional references, verification of employment history, verification of educational background and criminal background checks. #J-18808-Ljbffr