Become a Customer Care Support Coordinator at Madison Group and play a pivotal role in providing exceptional customer service to homeowners. This on-site position is perfect for organized individuals who excel in communication.In this position, you will support the high-rise Customer Care team by managing customer inquiries, maintaining documentation, and facilitating smooth operations among various teams. Ideal candidates will have at least two years of administrative experience and a friendly, proactive approach to customer relations, making this opportunity ideal for career growth within Madison Group.Key Responsibilities:• Be the first contact for homeowner inquiries via various channels• Maintain meticulous records of customer service interactions• Oversee supply management for office needs• Ensure homeowner satisfaction through follow-ups• Assist in managing customer communications using SalesforceRequirements:• 2+ years of administrative experience preferred• Maintaining a positive and professional demeanor• Outstanding customer service with problem anticipation• Capacity to manage multiple priorities flawlessly• Strong interpersonal skills for effective communicationSupport Madison Group's mission to create quality residences through stellar customer service.#J-18808-Ljbffr
Customer Care Support Coordinator Position
MADISON HOMES HOLDINGS
ottawa, ottawa
Published 24 days ago
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