Flight Centre - Travel Consultant - Coquitlam, BC Job No: Brand: Flight Centre Brand Work Type: Full time Location: Coquitlam, BC About the Opportunity As a Travel Consultant, you will work full time, on site in a retail store on a rotating roster across a 7 day trade. This is a target driven sales role where success is measured through KPIs, revenue, conversion, and customer satisfaction. You will take ownership of the customer journey from first enquiry through to booking and follow up, selling complete travel solutions. What You Will Be Doing Convert customer enquiries into confirmed bookings through consultative sales conversations Work toward individual KPIs and sales targets, earning commission on every sale Sell end to end travel solutions including flights, accommodation, tours, cruises, car hire, transfers, and travel insurance Build a loyal base of new and repeat customers - from simple domestic trips to complex international holidays Manage multiple customers and communication channels at once (in-store, phone, email) in a fast-paced retail environment Use booking systems and supplier tools to quote, upsell, book, and follow up accurately and efficiently What Success Looks Like in This Role You enjoy working toward targets and are motivated by results and commission You are confident asking for the booking and closing the sale You balance great customer experience with delivering results You stay organized, resilient, and positive when things get busy What We’re Looking For Minimum 2 years experience in sales Minimum 2 years experience in a customer-facing, target-driven sales role, with a proven track record of meeting or exceeding targets and upselling products or services Strong communication skills and confidence selling in person and over the phone High attention to detail and strong computer skills, with confidence using multiple, complex systems International travel experience High school diploma or higher Availability to work full-time hours, including evenings and weekends What You’ll Get in Return Competitive base salary plus uncapped commission Clear performance metrics and transparent earning potential Career progression opportunities across Flight Centre’s global brands Industry travel discounts and opportunities to experience the products you sell A performance driven team environment that celebrates results and development Benefits Include Generous paid time off policy Travel perks and discounts Health and wellness programmes and employee financial wellness services National and international award nights and conferences Group benefits including extended health care, dental and vision, gender affirming care, fertility care Insurance including life, AD&D, critical illness, long term disability Employee assistance programme RRSP and RPP with matching Tuition reimbursement programme Employee share plan – ability to purchase company stock on Australian Stock Exchange with partial company match, subject to terms and conditions Global career opportunities in a network of brands and businesses Location Coquitlam, Canada Salary and Compensation We anticipate offering an annual salary of $45,000 plus commission and incentive earnings based on achievable targets. On target earnings average range between $45,000 and $68,000. EEO Statement Our number one philosophy? Our people. Flight Centre Travel Group’s promise is to provide an environment with equality of respect, dignity and opportunity for all our employees. We value an inclusive and supportive workplace. We are committed to providing a barrier-free pathway throughout our recruitment process. We welcome accommodation requests to make our hiring and onboarding experience as accessible as possible. #J-18808-Ljbffr