Accounts Receivable Clerk Our CompanyCulligan offers a full line of water treatment products for every problem. We provide the dependable service and technical expertise that has made Culligan the water solution choice for both residential and commercial locations.The Accounting Clerk provides administrative support to the Accounts Payable and Accounts Receivable departments.Primary Duties and ResponsibilitiesAnswer all incoming customer phone calls and emails and complete customer requestsContact all customers with an outstanding balance with the intention of clearing past due amounts, make payment arrangements as neededPerform outbound collection calls for customers that are 90-150+ days past dueAssist branches with 30-89 days past due as time permitsMake small adjustments as needed, request refunds as detailed in refund policyAssist branches with billing discrepancies, when requestedReview accounts on credit hold for release as requested by branchesPost and reconcile customer payments to accounts; credit card, cheques, online/EFTMonitor and proactively inform management of delinquent accounts which require further actionUpdate customer information and contact information as needed (PAP/EFT)Investigate and correct address for undeliverable customer emailsProperly code accounts as needed to comply with CCA requirementsPrint/email and distribute daily, weekly, and monthly invoices, statements and past due noticesPrint and distribute miscellaneous reports, as requestedAssist in supporting any audit requirements, as necessaryMaintain collection goals and general A/R performance levelsEnsure the strict confidentiality and privacy of financial records as they relate to the organization and its customersOther related duties as assignedQualificationsHigh School Diploma requiredStrong diplomatic, negotiation, and conflict resolution skills to handle late payments and delinquent accountsStrong computer skills with focus on Microsoft programs (Excel, Outlook, Word, etc.)Ability to meet deadlines and work in a fast-paced environmentEffective attention to detail and a high degree of accuracyStrong work ethic and positive team attitudeAble to effectively communicate both verbally and in writingAble to develop effective working relationships with co-workers and external customersPhysical DemandsSedentary physical demand levelHand and finger dexterity is requiredOccasional standing and walking about the office are requiredLimited bending, light lifting, stretching, twisting, or climbing is requiredWe OfferCompensationHourly base payEmployee referral bonusAnnual performance review (potential pay increase)Dental careExtended health careLife insuranceEmployee assistance programRRSP match (after three months)Work/Life BalanceNo weekends! No late nights!Monday through FridayPaid time offPaid holidaysTrainingPaid Culligan trainingDirect Career Tracks: We love to promote from within!Office ManagerSales RepresentativeManagementSupportive WorkplaceNon-toxic work environmentOpen door policy with managementCompany lunches, dinners, and parties!Compensation: $20.00 per hourWe are committed to maintaining a barrier‑free workplace where all employees can contribute to their fullest potential. We welcome applications from women and men including members of visible minorities, Indigenous peoples, and persons with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the recruitment and selection process.Please be aware of employment scams. Culligan will never ask you to make payment for your application or ask you to provide confidential information before an official offer of employment is made.#J-18808-Ljbffr