Job Responsibilities Design viable client solutions by leveraging current product capabilities, removing technical inhibitors to sales opportunities, and creating technical proof points through technical accelerators such as demonstrations, POTs, POCs, workshops, solution design, and MVPs. Drive customer value by activating entitlements, finding sponsors, conducting use‑case workshops, and establishing measurable business outcomes with client sponsors and stakeholders. Develop a success plan that describes deployment roadmap(s), milestones, and outcomes with client sponsors and stakeholders, and deeply understand clients' main challenges to become a trusted guide for their modernization and adoption of IBM's technology portfolio. Deliver technical proof points through technical accelerators to demonstrate the value of IBM products and solutions. Collaborate closely with clients to understand their needs, provide technical expertise, and drive adoption and expansion of IBM products. Required Education Bachelor's Degree Preferred Education Bachelor's Degree Required Technical & Professional Expertise Technical solution design: experience with designing viable client solutions by leveraging current product capabilities, including creating technical proof points through technical accelerators such as demonstrations, POTs, POCs, workshops, solution design, and MVPs. Product capability expertise: experience in leveraging current product capabilities to remove technical inhibitors to sales opportunities and drive adoption and expansion of products. Technical accelerator development: experience with creating and delivering technical proof points through technical accelerators to demonstrate the value of products and solutions. Client solution deployment: experience in developing deployment roadmaps, milestones, and outcomes with client sponsors and stakeholders to drive customer value. Technical portfolio understanding: experience with understanding clients' main challenges and becoming a trusted guide for their modernization and adoption of technology portfolios. Technical portfolio knowledge: experience working with a technology portfolio, including understanding client challenges and identifying opportunities for modernization and adoption. Extensive technical expertise with the applicable Automation Software solution set (e.g. Java, CloudPak4 Apps, CloudPak4 for Systems, WebSphere, Spectrum, App Runtimes, ELM, etc). Experience within one or more of the following industries: Financial Services, Oil and Gas, Retail, Distribution, Consumer Package Goods, Travel and Transportation. Preferred Technical & Professional Experience Enterprise account expertise: experience with Enterprise, Strategic, and Select Horizon accounts is beneficial for this role. Understanding the complexities and nuances of these accounts can help in designing viable client solutions and driving customer value. Technical portfolio knowledge: familiarity with IBM's technology portfolio and its applications in various industries can aid in becoming a trusted guide for clients' modernization and adoption efforts. Solution design expertise: experience with designing solutions that meet clients' specific needs and address their main challenges can be valuable in this role. Strong experience and understanding of presales support processes is a plus. Formal sales training courses (e.g. Demo2Win, Solution Selling, Strategic Selling, Challenger Sale, Target Account Selling, Integrity Selling, etc). Knowledge of containerization and Kubernetes (e.g. Red Hat OpenShift). Other Relevant Job Details Must have the ability to work in Canada without sponsorship. Job Title: Customer Success Engineer - Automation - Application Development Job ID: Country: Canada Work Arrangements: Hybrid Employment type: Regular Projected Minimum Salary per year: 122,000.00 Projected Maximum Salary per year: 204,000.00 Position Type: Professional Is this role commissionable/sales incentive based: ? Equal‑Opportunity Statement IBM is proud to be an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status. #J-18808-Ljbffr