Take on a key role as an IT Field Support Technician, leveraging your hands-on experience with Windows and Mac systems. Focus on prioritizing tasks while providing stellar customer service in a retail setting.This role demands 3-5+ years of technical support expertise, particularly in troubleshooting and training. Strong familiarity with Microsoft Office suite and third-party applications like Adobe will enhance your effectiveness. Your initiative and communication skills will be essential in driving team performance and maintaining operational excellence.Key Responsibilities:• Manage on-site technical support for users• Train new hires on IT systems and protocols• Troubleshoot issues across various platforms• Ensure efficient use of Microsoft Office 365• Engage with third-party applications as neededRequirements:• 3-5+ years of field support technician experience• Proficient in Windows and Mac environments• Strong understanding of Office and Azure AD• Excellent problem-solving and communication skills• Ability to prioritize tasks effectivelyShape the technological landscape of a retail team by utilizing your support skills and technical experience.#J-18808-Ljbffr
Skilled It Field Technician For Dynamic Retail Environment
INSIGHT GLOBAL
toronto, toronto
Published 27 days ago
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