Transform SAP AMS delivery as a Director, driving business growth and operational excellence. Combine your strong SAP expertise with exceptional client relationship management to oversee daily service operations.As a leading figure in the SAP delivery organization, you will enhance the AMS practice by managing operational delivery and developing new business opportunities. Your role involves converting projects into managed services, ensuring seamless transitions, and maintaining high client satisfaction levels. You will provide strategic direction and governance to reinforce service excellence.Key Responsibilities:• Drive AMS business growth and proactive project development• Oversee daily operations and manage service delivery standards• Cultivate executive-level client relationships for retention• Lead governance activities and operational reviews• Ensure effective management of escalations and audit processesRequirements:• 10+ years of SAP AMS or delivery experience• Solid knowledge of SAP support models and ITIL practices• Track record in business development and managed services• Experience managing AMS financials and governance• Bachelor’s degree in IT, Business, or a related disciplineLead the charge in transforming AMS services through innovative practices and robust client connections, ensuring long-term success.#J-18808-Ljbffr
Lead Sap Ams Business Development Director
TALAN GROUP
toronto, toronto
Published 27 days ago
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