We’re looking for an experienced Service Manager to lead our Heavy Machinery Dealership Service Team and deliver outstanding customer support in a fast-paced environment. In this role, you’ll oversee daily shop operations, support and develop staff, manage workflow, and ensure high standards of service, safety, and customer satisfaction. Responsibilities Lead daily service department operations Manage workflow, scheduling, and work orders Support technicians, advisors, and shop staff Monitor department performance, revenue, and expenses Ensure safety and service standards are maintained Build strong customer relationships and resolve concerns Hire, train, coach, and mentor team members Qualifications 5+ years of service and operations experience 3+ years in a leadership or supervisory role Strong communication, leadership, and organizational skills Customer-focused with strong problem-solving ability Experience in dealership, equipment, trucking, or related service environments preferred What We Offer Competitive compensation consisting of base salary plus incentives Career growth and development opportunities Supportive, team-oriented culture Stable and growing organization If you’re a motivated leader who enjoys building high-performing teams and delivering exceptional service, we’d like to hear from you.
Service Manager
MORGAN PALMER SEARCH DIRECTIVES INC.
estevan, estevan
Published 7 days ago
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