Location: Vancouver - Pender St, Canada Thales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billions of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000 organizations already rely on us to verify the identities of people and things, grant access to digital services, analyze vast quantities of information and encrypt data to make the connected world more secure. Position SummaryVancouver, Hybrid. Thales is looking for a Senior Cloud Security Engineer/Architect who will respond to security and system health incidents, provide holistic operational guidance, and troubleshoot and configure Imperva's Cloud Application Security platform. The position entails occasional paid weekend on‑call rotation (1 weekend per quarter). You will perform a broad range of activities across cloud application and security domains, from integration tasks (such as key management and logging) to security response (advising during triage, analysis, and remediation) and providing analysis and insights through advanced reporting. You will consult with internal functions, both technical (such as Support and R&D) and business (such as account executives and renewals), constantly improving best practices for solutions and services. You will work closely with management to implement and expand the global Enterprise Services program. Key Areas of ResponsibilityExpertise with Imperva Cloud Application Security platform and staying current on cloud, application, and cybersecurity trends. Provide comprehensive service to our customers, including proactive monitoring, configuration, integration assistance, and post‑sales assistance. Analyze customer data such as case trends, traffic, alerts and attack information to make solid recommendations for improving systems health and overall security posture. Research new attack vectors and security solutions to create customized security policies that detect, alert, and prevent malicious requests and attacks. Participate in presentations, Quarterly Business Reviews and Service Reviews with customers on a regular basis. Take ownership of problems; work with Imperva's internal threat research, data science, and product teams by delivering actionable intelligence that will inform and shape future product enhancements. Keep customer teams up to date via ongoing status about onboarding, configuration and tuning efforts, cases, feature requests (RFEs), service review calls, and current news from the field on the latest security trends and developments as well as product release notes. Develop and implement troubleshooting tools, processes, and ideas that improve efficiency of Enterprise Services delivery. Continually evaluate and enhance proactive monitoring, automation, and reporting initiatives. Minimum QualificationsMinimum of a 4‑year bachelor’s degree in Information Systems, Computer Science, Telecommunications or any technology field and minimum of 6years’ experience in application or network security in a technical customer‑facing role with at least the last 4years in application security OR 5years’ experience in application or network security with a Master’s degree in a technology field with at least 3years in a technical customer‑facing role. Bilingual in English and Portuguese. Demonstrated experience working with Internet security and networking technologies such as TCP/IP, HTTP, SSL/TLS, proxies, firewalls, OWASP Top10, and OWASP Automated Threats to Web Applications. Excellent analytical and problem‑solving approach alongside self‑learning ability. Excellent written and verbal communication, interpersonal skills, team‑player and customer‑focused skills. Experience with basic scripting in one or more languages, such as Python. A knack for automating redundant tasks, streamlining repetitive processes, and looking for opportunities to scale operations. Preferred QualificationsHands‑on experience with Kubernetes. Proficiency with Python and other programming languages such as JavaScript. Flexibility to take appointments evenings and mornings, as required. The anticipated Total Target Compensation (TTC), inclusive of annual salary and bonus eligibility, for this role is $78,627.75 - $139,038.26 CAD Annual. The Company reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant’s status protected by local, provincial, and federal laws. BenefitsCompany paid Extended Health, Dental, HSA, Life, AD&D, Short‑term Disability, Cancer Care Program, travel insurance, Employee Assistance Plan and Well‑Being program. Retirement Savings Plans (RRSP, DCPP, TFSA) with a company contribution and a match to a DCPP, with no vesting period. Company paid holidays, vacation days, and paid sick leave. Voluntary Life, AD&D, Critical Illness, Long‑Term Disability. Employee discounts on home, auto, and gym membership. Thales is an equal opportunity employer which values diversity and inclusivity in the workplace. Thales is committed to providing accommodations in all parts of the interview process. Applicants selected for an interview who require accommodation are asked to advise accordingly upon the invitation for an interview. We will work with you to meet your needs. All accommodation information provided will be treated as confidential and used only for the purpose of providing an accessible candidate experience.#J-18808-Ljbffr