Become the trusted point of contact as a Client-Centric Account Manager, focusing on building strong relationships and overseeing quality service delivery. This role thrives on communication and problem resolution to ensure client satisfaction.You will manage a diverse range of commercial accounts and enhance client experiences by proactively identifying needs. Your responsibilities will include coordinating services, conducting inspections, and collaborating with service providers to meet expectations. Detail-oriented and solutions-driven, you will play a crucial role in client retention and satisfaction.Key Responsibilities:• Serve as the main liaison for client accounts• Cultivate strong relationships through ongoing communication• Coordinate and oversee service delivery across various sectors• Conduct inspections to meet contractual standards• Manage client feedback and issue resolutionRequirements:• 2+ years of B2B account management experience• Strong organizational skills with ability to multitask• Excellent verbal and written communication skills• Detail-oriented with a positive demeanor• Valid driver's license with local travel capabilityShape the future of client interactions, enhancing service and loyalty in this impactful role.#J-18808-Ljbffr
Client-Centric Account Manager With Strong Focus On Service Coordination
CITY WIDE FACILITY SOLUTIONS
burnaby, burnaby
Published 27 days ago
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