TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide. Our client is a company who is a provider of banking and financial services. The company operates through two divisions, Retail Banking and Services, and Corporate and Institutional Banking Job Description Responsibilities Review Voice and E-communications of bank employees for adherence to firm and regulatory rules and requirements. Detect, review and report potentially suspicious activities. Conducting both routine and special inquiries as required or requested. Working with FOCS (Front Office Conduct and Surveillance) managers to resolve instances of apparent breaches of firm and regulatory rules Proactive and timely escalation of issues to the Monitoring Manager Provide day-to-day assistance and support to the regional Surveillance teams Ensure that relevant procedures, systems and controls are up to date and effective, and to identify / facilitate remedial action where necessary Assist in preparing management information and reporting regarding surveillance and monitoring activities Assist in the enhancement of existing processes and develop new processes for identifying instances of Market Abuse and breaches to Conduct of Business and Exchange rules etc. Ensure the use of workflow investigation tools Contribute to the set-up, implementation and operation of risk prevention tools Contribute to the implementation of Regulatory, Group and CIB standards against money laundering, fraud, corruption, terrorism, etc. Comply with all applicable legal, regulatory and internal Compliance requirements, including, but not limited to Compliance policies and procedures as issued from time to time. Minimum required qualifications Conduct Excellent interpersonal and communication skills with management and transversal functions Be a role model, supporting and fostering a culture of good Conduct Demonstrate proactivity, transparency, and accountability for identifying and managing conduct risks Consider the implications of your actions on colleagues, partners and clients before making decisions, and elevate issues to your manager when unsure Market, Product and Business Experience Knowledge of the capital markets Knowledge of trading and business terminology is a significant advantage Strong organizational skills – ability to multitask and prioritize based on potential impact Capacity to analyze issues, synthesize findings and communicate them in an effective manner Proven ability to work autonomously Technical Skills Advanced knowledge of Excel Ability to organize data sets Generally comfortable and adept at learning and using technology tools Language Skills Proficiency in French and English is mandatory Proficiency in Spanish, Portuguese or other languages a plus Preferred qualifications Capital Markets, Risk Management or Compliance experience 3-7 years Surveillance / Compliance/ Risk Management experience within a financial services/securities environment helpful TekWissen® Group is an equal opportunity employer supporting workforce diversity. #J-18808-Ljbffr