Overview of Role The Product Owner is responsible for developing the overall product roadmap for our operational suite of applications providing just‑in‑time data to our flight crews. This includes flight plan delivery, navigation and pilot logs, seat map and guest manifest information, and the supporting back‑end webservices and APIs that enable feature enhancement and drive business capability through technology. The role is critical to ensuring mission‑critical airline operations mobility products remain current while reducing risk by decreasing dependency on legacy technology and reducing technical debt. In conjunction with business stakeholders and the technical team, the product owner prioritizes the product backlog, serves as the point person for the internal product development team, and communicates with business leaders, the technical team and the development team to ensure goals are clear and the vision aligns with business objectives. Key Deliverables / Responsibilities Responsible for the creation of the product roadmap and strategy that drives business capability. Responsible for creating and prioritizing features within the product backlog. Works with the development team and business stakeholders to identify and organize tasks and actions required for the next product iteration. Researches and recommends future features based on business objectives. Manages relationships with internal and external stakeholders to support product delivery. Inspects and evaluates product progress through each iteration. Develops and presents reports and recommendations to stakeholders. Provides communication updates for stakeholders related to the product. Coordinates with external vendors, staying abreast of feature releases and ensuring they support WestJet’s objectives. Manages partner relationships, governance, reporting, and ensures contracted services and KPIs are met. Negotiates and creates contracts where applicable to continuously manage, operate and enhance services. Collaborates with IT and business to identify and prioritize automation and continuous improvement initiatives. Experience And Qualifications Requires a Bachelor’s Degree and a minimum of 5 years of related experience, or an equivalent combination of training and experience. Requires minimum 3 years of experience in a scrum master, senior business analyst or product owner role. Certified Product Owner certificate is an asset. Requires complex problem‑solving skills and advanced interpersonal and communication skills, including the ability to influence others. Self‑motivated and able to work independently and cross‑functionally. Experience in business analysis and software development in a large enterprise environment. Experience and demonstrated ability to create a vision, strategy and roadmap. Experience and ability to explain key concepts, features and functionality to non‑technical end‑user groups. Product experience with iPadOS applications distributed via an MDD is an asset. Understanding of software development lifecycle is an asset. Must understand DevOps and Agile. Experience with Azure DevOps is an asset. Benefits A fun and friendly culture with colleagues who work together to win. Travel privileges for you and your family, effective from your start date. Savings and benefit programs that are flexible to meet your specific needs. EEO Statement We embrace what makes each of us unique and encourage you to apply even if you don’t meet every qualification listed. WestJet is committed to inclusiveness, equity and accessibility throughout the selection process. If you require accommodation at any stage, please contact our Talent Acquisition team at #J-18808-Ljbffr