Long View. A career that helps you get more out of life. A Long View career helps you get more out of life. We don’t just say it, we prove it. Every day. We’re proud of our reputation as one of North America’s most dynamic IT providers — and we’re even prouder of our culture that allows our people to live life to its fullest. At Long View, we create an environment of collaboration and support, of innovation and enthusiasm, of inclusion and belonging. As a member of the Long View team, you’ll see how our company’s core pillars — Integrity, Competence, Value, and Fun — resonate through the workplace. And in a recent survey, 89% of Long View team members rated Long View as a good or great place to work!Are you passionate about end user support and want to work for a company that truly cares about their clients?We are looking for an upbeat and proactiveDeskside Consultantfor ourBCbranchlocated inVancouverto support our clients on‑site in Vancouver! In this role, you will leverage your technical skills and provide an excellent customer experience, while building your experience and growing your career with Long View.A Day in the Life:Deploy and support laptops and peripherals for new and existing users, following team standardsProvision Windows 11 devices using Intune Autopilot (no traditional imaging); provide Tier 1 end‑user supportDeliver clear, professional communication with customers, stakeholders, and service providersTroubleshoot and resolve deskside issues, escalating and tracking incidents as neededMentor and support less experienced team members, both on‑site and remoteEnsure compliance with client IT security, technology standards, and service practicesFollow and model Health, Safety, Security, and Environmental policies and safe work practicesSupport office technology such as printers, AV, video conferencing, and meeting room equipment (nice to have)Participate in regional IT team collaboration to ensure consistent service deliveryContribute to continuous improvement in end‑user support, service quality, and customer satisfactionWhat You Bring:5+ years of IT support experience, including experience supporting a Microsoft environment in a Desktop Support RoleKnowledge of server operations, infrastructure, web interfaces, remote access toolsHands‑on experience with Windows/Linux/Mac OS environmentsExperience with Microsoft Office O365Experience with Remote supportExperience with PC / printer hardware / VPN / CitrixExperience with Active DirectoryAbility to identify issues, elevate appropriately and work to resolve themEffective written and verbal communication skillsWhat Makes You Extra Awesome:Post‑secondary education in a related fieldCompTIA A+ CertificationMicrosoft CertificationsWhy Work at Long View?Great people and cultureCareer growth– Permanent staff positions, paid training, career life planning, and relocation and travel opportunitiesInteresting work– Be part of exciting projects while accessing all the latest technologies$52,900 - $69,431 a yearWant to learn more about our culture and life at Long View? Check us out on LinkedIn and Instagram!Long View is an equal opportunity employer. If you have any accommodation requests for your interview or the role, please let your friendly Recruiter know.#J-18808-Ljbffr