Join a respected Canadian DTC subscription brand as a Senior Retention Manager, focusing on innovative strategies in a hybrid work environment. This full-time role centers on enhancing post-purchase revenue through effective retention practices.Ideal candidates will bring over five years of experience in DTC growth, particularly with subscription or CRM roles. You'll be responsible for streamlining and enhancing existing retention workflows while driving a strategy aimed at increasing customer lifetime value and engagement.Key Responsibilities:• Create and optimize email, SMS, and CRM engagement strategies• Manage post-purchase funnels to enhance customer retention• Conduct A/B testing and cohort analysis for insights• Collaborate with cross-functional teams for cohesive strategy• Supervise and develop team capabilities in retentionRequirements:• 5+ years in a retention or subscription-focused role• Proven track record of increasing retention KPIs• Expertise in using Klaviyo and CRM tools• Strong analytical abilities to drive strategic decisions• Leadership experience in managing retention initiativesElevate your career in this influential retention role, shaping the future of a thriving DTC brand.#J-18808-Ljbffr
Senior Growth Director For Retention Strategies
MOTION RECRUITMENT PARTNERS LLC
toronto, toronto
Published 23 days ago
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