Drive customer satisfaction in agricultural machinery as a Parts and Service Specialist. Ensure timely and efficient responses to customer needs while operating in a dynamic environment.This role emphasizes customer-facing engagement within the agricultural machinery industry, requiring you to manage extensive communications and maintain a robust ticketing system. Your advanced machinery knowledge and problem-solving skills will be critical in providing effective solutions, while your self-motivation ensures detail-oriented service excellence.Key Responsibilities:• Deliver outstanding internal and external customer service• Operate and maintain the ticketing system accurately• Identify and document customer needs effectively• Promote related products and services as opportunities arise• Assist technicians with after-hours work order supportRequirements:• 4+ years in Parts/Service or Precision Ag support• Technical training and advanced machinery knowledge preferred• Strong analytical, problem-solving, and teamwork skills• Proficient in MS Office and capable of multitasking• Valid driver’s license with a willingness to travelSupport clients in the agricultural sector by leveraging your experience, ensuring resolution of inquiries, and fostering productive relationships.#J-18808-Ljbffr
Agricultural Parts And Service Specialist
AUTISMSERVICES
yorkton, yorkton
Published 27 days ago
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