Overview Pursuit Collection, Jasper, AB — $18 an hour. Seasonal, Full-time. This position involves creating a welcoming environment for guests by providing a seamless, safe, and enjoyable experience. The starting salary is $18.00 per hour. This job is posted as part of our seasonal hiring for Spring/Summer, 2025. Responsibilities Serve as the first point of contact, welcoming guests and providing information on weather, ticketing, and tram operations. Sell tickets and allocate guests to tramcar spaces using a custom point-of-sale system. Handle cash, credit/debit transactions, and third-party billing processes accurately. Operate and maintain knowledge of the “flight system” ticketing platform. Resolve ticketing issues, process refunds, and address guest feedback professionally. Communicate effectively with other departments and staff via phone, radio, or in person. Complete administrative tasks such as filing, inventory management, and reporting. Follow operational procedures and comply with safety regulations. Perform additional duties as assigned. Qualifications Demonstrated customer service experience; previous supervisory experience is an asset. Strong computer proficiency (Word, Excel, POS). Strong conflict resolution and organizational skills. Observant, motivated, and proactive in problem-solving. Secondary language skills are an asset. Consent to a criminal record check to honor the commitment to be “Always Honest.” Work Environment Beautiful location with access to scenery and wildlife within the Canadian Rockies. You’ll meet team members from across the globe and participate in team events. Independent work around our properties, with a remote-feel environment dominated by trees, lakes, and clear skies. A physically demanding environment is possible, including walking, stairs, bending, reaching, and lifting up to 50 pounds with assistance. EEO and Application Information Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, colour, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics. We encourage individuals eligible to work in Canada to apply and join our inclusive team. If you are unable to complete the application process online, or if you require accommodation related to a protected ground under the Canadian Human Rights Act during the application or hiring process, please contact our Talent Acquisition Team at or drop in to one of our offices to hand in a resume if you do not have access to a computer. We thank all candidates for their interest; however, only applicants selected for further consideration will be contacted. #J-18808-Ljbffr