Overview Join a Challenger. Being a traditional bank isn’t our thing, so we challenge ourselves to get creative in providing innovative banking solutions for Canadians. How do we get there? With a talented team of inquisitive and agile challengers that break through the status quo. If you’re passionate about redefining the future of banking—while having fun—this could be your next big opportunity. Our company serves more than 800,000 customers across Canada through Equitable Bank, Canada's Challenger Bank, and Equitable Bank’s wholly-owned subsidiary Concentra Bank, which supports credit unions across Canada that serve more than six million members. Together we have over $142 billion in assets under management and administration. Our EQ Bank digital platform (eqbank.ca) has been named one of the top banks in Canada on the Forbes World’s Best Banks list since 2021. The Work As part of a growing and dynamic Commercial Portfolio Management team, the Account Manager is responsible for underwriting renewals, assumptions, and annual reviews relating to all commercial mortgage product types. The Account Manager must adhere to established policies and underwriting standards, meeting compliance and control requirements, while providing solutions to clients in a timely manner to achieve service goals and annual retention targets. Additional credit-related and administrative duties are required, such as reporting, pipeline management, and managing relationships with external business partners and various staff within the Commercial Department and other internal departments. The Core Parts Of Your Role Would Be To On a daily basis, manage renewals, assumptions, annual reviews, and ad-hoc requests to meet prescribed deadlines, ensuring compliance with lending guidelines, risk appetite, and procedures, and submitting recommendations to the appropriate level of authority for approval. Ensure lending criteria, including acceptable ROE thresholds, are satisfied and outstanding documentation or conditions are met in a timely manner. Deliver superior customer service on a daily basis. Communicate with external contacts (partners, brokers, counsel, etc.) and internal contacts (management, funders, coordinators, etc.) to ensure transactions and ad-hoc requests meet deadlines while delivering excellent service. Contribute to special projects as assigned from time to time. Let’s Talk About You! Proficient underwriting skills with a minimum 3–5 years’ commercial mortgage experience and/or SFR underwriting experience Working knowledge of AML/ATF regulations and Corporate/Legal documentation for commercial real estate in multiple jurisdictions across Canada Post-secondary education (diploma/degree) in business or finance Bilingualism (French/English) is an asset Strong knowledge of commercial real estate underwriting, financial statement analysis, and factors affecting the commercial mortgage market Good working knowledge of MS Office (Word and Excel) Effective analytical and problem-solving skills Strong organizational and time management skills Ability to handle multiple competing priorities Strong negotiation skills Ability to work independently to achieve goals Highly developed verbal and written communication skills for interacting with Senior Management and Partners in a clear, concise, and professional manner Job Complexities/Thinking Challenges Self-starter with the ability to make sound underwriting decisions efficiently, manage complex files, and exercise professional judgment with minimal supervision. Follow corporate policies, procedures, and regulatory requirements to support rationalized recommendations. Some viability assessments may involve limited information, requiring knowledge of product/document details to assess suitability. What we offer Competitive discretionary bonus Market leading RRSP match program Medical, dental, vision, life, and disability benefits Employee Share Purchase Plan Maternity/Parental top-up while you care for your little one Generous vacation policy and personal days Virtual events to connect with colleagues Professional development and comprehensive Career Development program A fulfilling opportunity to join one of the top FinTechs and help create a new kind of banking experience The incumbent will be working hybrid and in-office time will be spent at the Equitable Bank office located at Ontario Street, Toronto, ON . Equitable Bank is deeply committed to inclusion. Our organization is stronger when we honour and celebrate everyone’s diverse experiences and perspectives. We support and encourage our staff to grow not just in their career path, but personally as well. We commit to providing a barrier-free recruitment process and work environment for all applicants. Please let us know of any accommodations needed so you can bring your best self to the application process and beyond. All candidates considered for hire must successfully pass a criminal background check and credit check to qualify for hire. While we appreciate your interest in applying, an Equitable recruiter will only contact leading candidates whose skills and qualifications closely match the requirements of the position. We can’t wait to get to know you! #J-18808-Ljbffr