McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.This role is responsible to be part of a cross‑functional team that develops technological solutions as well as perform support / operational duties. To perform along software teams on multiple projects and provide development support. Provides / brainstorm solutions and enhances software applications (analyze, design, code, debug, test and implement) and supports systems currently in use.Section A – Specific ResponsibilitiesWork with a cross‑functional team of 3‑5 staff (business analysts, developers and quality assurance analysts)Oversee delivery of change requests, incidents, vendor certifications, hot fixes / service packs and data conversionsOrganize work and prioritize effectively with outstanding attention to detailCommunicate effectively with different roles: Managers, BAs, Developers, QAs and usersManage internal and external relationships to maximize the highest levels of serviceDesign solutions to meet user requirements with focus on delivery within project timelinesDevelop prototypes and participate in iterative design and development activitiesEnsure resolution of incidents, tickets, and service requests according to SLAsEvaluate ongoing support problems and develop long‑term plans for support improvementsStrive for delivery of technical work to very high standardsKeep abreast of technology industry and market trendsSection B – Key Requirements Knowledge:Bachelor’s degree in Computer Science or related field5+ years of professional experience with Microsoft .NET5+ years of experience managing support teams on large software projectsExperience working in an Agile (Scrum / Kanban) environmentExperience in incident management and problem resolution techniquesStrong experience with Microsoft SQL Server, including database design, performance tuning, indexing strategies, query optimization, stored procedures, and troubleshooting in production environments.Strong skills in RDBMS, database design, triggers, stored procedures and SQL scriptsStrong experience in writing unit tests and working with automated testing toolsStrong understanding of application development methodologiesKnowledge of application design patterns and frameworksMust be delivery-focused and able to take ownership of project deadlinesStrong customer service orientationExcellent written and verbal English communication skillsPharmacy experience and HL7 knowledge an assetExperience creating and utilizing Microsoft 365 Copilot Agents (Copilot Studio / agent builder) to automate workflows, connect to organizational knowledge sources, and improve operational efficiency.Ability to:Resolve conflicts among team members and develop consensusAbility to collaborate effectively with team members and cross‑functional teams, including Product, QA, Operations, and Support, to clarify requirements, align on priorities, and deliver high‑quality solutions.Grasp business concepts driving technology requests and decisionsWork on multiple projects simultaneously and meet deadlines within a high energy, fast paced environmentMeet deadlines and high quality completion of assigned tasksSection C – Supervision and CommunicationsMust be able to work in a fast paced and complex technical environment that requires attention to detail while developing new system applications and providing sound support for all systems in use. Work cross‑functionally under limited supervision with various departments to maximize and improve overall efficiencies.Extremely important is completion of assigned tasks on time with high quality.Ability to provide on‑call and after‑hours support as required, including responding to and resolving production incidents, critical issues, and time‑sensitive deployments.Ability to work from the office in accordance with company policies or manager‑directed arrangements, including hybrid or on‑site requirements as business needs evolve.We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations.$89,700 - $149,500McKesson has become aware of online recruiting‑related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson’s (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind: McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application. McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting‑related communications with candidates.McKesson job postings are posted on our career site: careers.mckesson.com.McKesson is an Equal Opportunity EmployerMcKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.McKesson welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. If you require accommodation please contact us by sending an email to Join us at McKesson!#J-18808-Ljbffr