Overview We’re looking for a Database Manager- Operations Technology to join our growing team. We are seeking a strong people leader technically experienced to lead our Oracle and Mongo database platforms. This role is accountable for operational excellence of mission critical database services, budget ownership, vendor governance and the development of a highly engaged database team that works closely with the software engineering teams. The successful candidate will bring proven experience leading database teams, have a deep appreciation for operational discipline and environment stability and the ability to partner with architecture and application teams while advancing our database cloud and AI enabled transformation strategy. What You’ll Do Here Lead and mentor a team of senior database admins supporting Oracle and Mongo Database platforms and transformation activities. Lead recruitment, conduct one-on-one meetings, performance reviews and individual career, succession and development planning. Foster a culture of accountability, ownership, operational discipline, innovation and service reliability. Own the availability, performance stability and reliability of all Oracle and Mongo Database environments. Lead incident, problem and change management for database platforms, ensuring strict SLAs adherence. Establish proactive monitoring, capacity planning, performance tuning and disaster recovery readiness. Ensure database security, compliance, backup and recovery standards are consistently met. Contribute to and execute the roadmap for database cloud transformation, including migration and modernization. Leverage AI and automation capabilities to enhance operational efficiency, predictive monitoring, performance optimization and cost management. Ensure operational readiness and support models evolve alongside cloud and AI adoption. Own and manage the annual operating and capital budget for Oracle licensing, MongoDB tooling and database infrastructure. Provide financial forecasting and cost optimization. Implement ITIL-based best practices across incident, problem and change management. Lead audit readiness and compliance for database environments. What You Bring 8+ years of experience in IT operations with strong technical expertise in Oracle and Mongo database environments. 5+ years experience leading and managing database teams. 3+ years of Database Cloud Transformation. Experience partnering with architecture and application teams and supporting cloud transformation initiatives/roadmaps. Deep knowledge of Oracle and Mongo database architecture, performance testing, backup recovery and high availability. Strong experience leading database audits, governance, team development and ability to empower teams. Proven experience managing operational budgets and vendor contracts. Strong understanding of ITIL practices and operational governance. Strategic thinking and the ability to be influential. Proven interpersonal and communication skills (verbal and written). Organized and able to work well in a changing environment. For candidates located in Quebec, bilingualism (French / English) is required – need to interact regularly with colleagues across the country. No Canadian work experience required; however, you must be eligible to work in Canada. Equal Opportunity and Accessibility We are an equal opportunity employer. At Intact, our value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives. We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community. As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request. If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. Learn more about our recruitment process and your candidate journey here. Please note that Intact does not provide sponsorship or other support for immigration-related matters. Candidates must be eligible to work in Canada from the anticipated start date and throughout their employment. If you are an employee of Intact or belairdirect, please apply on the Internal Career Site. #J-18808-Ljbffr