Elevate customer value as a Customer Success Manager, guiding ISVs through transformative cloud and AI journeys. Foster partnerships that translate technology into measurable business success.In this strategic role, you will oversee a portfolio of ISVs, ensuring alignment with their technological and business objectives. Your mission encompasses facilitating cloud adoption, managing governance models, and enabling AI capability advancements. You’ll need to navigate complex ecosystems while building rapport with customer executives and technical teams.Key Responsibilities:• Champion the success of assigned ISV accounts• Spearhead roadmap-to-outcome alignment sessions• Cultivate sustainable operating models and data infrastructure• Engage with AWS teams for seamless customer integration• Identify and resolve potential risks promptlyRequirements:• 5+ years experience in technical program leadership• Strong customer-facing skills with executive engagement• Proven expertise in cloud architecture and modernization• Experience in developing impactful business cases• AWS or equivalent technology certifications are advantageousUtilize your technical and strategic acumen to make a lasting impact on Canada’s evolving software sector.#J-18808-Ljbffr
Dynamic Customer Success Manager For Cloud And Ai Innovations
AMAZON
toronto, toronto
Published 27 days ago
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