Reporting to the Vice-Provost, Student Affairs, the Senior Director, Organizational Transformation (Senior Director) is an expert strategic advisor to the Office of the Vice-Provost, Student Affairs, driving change initiatives from planning to completion that enhance organizational capacity, effectiveness and culture. In collaboration with Student Affairs and Provost Office Executives, the Senior Director will lead, facilitate and execute multiple large-scale structural, people and process transformations across the division, advancing the work of the Student Affairs External Review (Fall 2025) and the University’s Renew Project, and ensuring sustainable change management plans are in place to support the Division’s mandate. The Senior Director will develop and oversee the implementation of strategic organizational structure and change management initiatives, and the re-engineering of business processes to improve overall efficiency, outcomes and service delivery across Student Affairs. The Senior Director will identify current work that is out of scope for Student Affairs, based on Service Level Agreements, and make recommendations for change, including development of Key Performance Indicators (KPIs) for units, and the Division overall, that align with the Division’s mandate and role in shaping the student experience. The Senior Director will provide leadership, expertise and oversight for data-driven business process design and related change management activities, including their development, implementation, and related communication. This role will sit at the centre of complex, high visibility changes for the Division of Student Affairs. As the executive conductor of these changes, the incumbent will possess leadership skills in change management, organizational design, and process innovation, with deep understanding of service delivery models (i.e., shared services, Centres of Excellence), matrixed environments and operational model-redesign. Please click 'Apply' to view full position summary' #J-18808-Ljbffr