What is the Role Are you looking to make a real impact and play a meaningful role in the growth of our company? As a Solutions Architect at Elastic you will serve as a technical authority and trusted advisor to our sales team, customers, partners and community. You will understand and tackle our customer’s business issues with the Elastic Stack, engage the regional Elastic community through events and programs, and enable sales through our Partners. A successful SA at Elastic will be passionate about perfection; taking the initiative to improve both themselves and the team through continuous learning and questioning the status quo.“We question the status quo, debate the best ways to accomplish our goals and hold ourselves and our teams to the highest standards of performance. We take pride in our ability to understand our customers needs and make recommendations that are based on extensive global experience across multiple use cases. We learn from our mistakes and losses and celebrate our successes with an eye towards constant improvement. Join this team if you are up for a compassionate, understanding and fair environment where you can really grow into the next phase of your career.” VP WW Solution Architecture, ElasticWhat You Will Be DoingServing as the technical point of contact for your accounts and account managers in your assigned territory.Developing a deep understanding of customers’ goals and objectives, and articulating how our offerings address their needs.Crafting and owning value based relationships at all levels in customer organizations.Actively participating in all phases of planning and execution for your territory, from initial discovery to the technical win.Developing and maintaining a deep understanding of the Elastic products and solutions to demonstrate the value of our offerings in sales meetings, and at events such as meetups and conferences.Advising the sales team on effective ways of positioning Elastic products, solutions and services.Onboarding, educating and enabling our partners, and supporting them in sales cycles.Crafting collateral, contributing to programs and collaborating with other Elasticians to meet individual client needs.Being the voice of the customer and community to communicate needs, gaps, and improvements to our engineering and leadership teams.Deepening both your sales and technical skills through self driven education while taking advantage of all the professional development opportunities provided by Elastic.What You BringA track record of success in a technical presales role—enough experience selling and implementing technology to earn your customer’s trust.A proven track record to articulate and sell the benefits of modern platforms, software and technologies.A real passion for being curious and a continuous learner. You are someone that invests in yourself as much as you invest in your professional relationships.A history of successful customer relations where you developed an understanding of what made a difference, and devised architectures that helped meet a goal, tackle a problem, or outpace competitors.An ability to influence. Have you more than once convinced a team you worked for, of an idea, technology, or architectural pattern?The ability to inspire groups, both large and small.A willingness to travel 30% within region, as well as occasionally internationally.Ability to communicate effectively in French and English is required, as this role supports French‑speaking customers, partners, and stakeholders across Canadian markets.Additional Information - We Take Care of Our People As a distributed company, diversity drives our identity. We strive to have parity of benefits across regions, and while regulations differ from place to place, we believe taking care of our people is the right thing to do.Competitive pay based on the work you do here and not your previous salaryHealth coverage for you and your family in many locationsAbility to craft your calendar with flexible locations and schedules for many rolesGenerous number of vacation days each yearIncrease your impact – We match up to $2000 (or local currency equivalent) for financial donations and serviceUp to 40 hours each year to use toward volunteer projects you loveEmbracing parenthood with a minimum of 16 weeks of parental leaveDifferent people approach problems differently. We need that. Elastic is an equal opportunity employer and is committed to creating an inclusive culture that celebrates different perspectives, experiences, and backgrounds. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation.We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email We will reply to your request within 24 business hours of submission.Applicants have rights under Federal Employment Laws and can view the following posters linked below: Family and Medical Leave Act (FMLA) Poster; Employee Polygraph Protection Act (EPPA) Poster. Elasticsearch develops and distributes technology and information that is subject to U.S. and other countries’ export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Syria, or Russia, including the Ukrainian territories annexed by Russia. If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role. Please note that national origin and/or nationality do not affect eligibility for employment with Elastic.Please see here for our Privacy Statement.Compensation Compensation for this role is in the form of base salary plus a variable component, that together comprise the On‑Target Earnings (OTE). The OTE is based on a 70/30 pay mix (base salary/target variable). The typical starting base salary, variable and OTE range for new hires in this role is listed below. The OTE range represents the lowest to highest OTE we reasonably and in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future.Typical starting ranges:Base salary: $112,300—$177,600 CADTarget variable: $48,100—$76,100 CADOn‑Target Earnings (OTE): $160,400—$253,700 CADElastic believes that employees should have the opportunity to share in the value that we create together for our shareholders. Therefore, in addition to cash compensation, this role is currently eligible to participate in Elastic's stock program. Our total rewards package also includes a company‑matched Registered Retirement Savings Plan (RRSP) with dollar‑for‑dollar matching up to 6% of eligible earnings, along with a range of other benefits offered with a holistic emphasis on employee well‑being.#J-18808-Ljbffr