Supervise front desk operations to enhance guest experiences in a beautiful resort. Foster exceptional service delivery while managing staff performance and scheduling.As a year-round Supervisor, you will oversee front desk staff, ensuring compliance with departmental standards and guest satisfaction goals. Strong leadership and communication skills are essential as you train new employees and interact with guests to resolve issues effectively. Duties include maintaining supplies and budget adherence.Key Responsibilities:• Manage daily front desk duties and team dynamics• Train, coach, and oversee front desk agents• Resolve guest issues and ensure satisfaction• Delegate daily tasks for operational efficiency• Monitor financial transactions and accountabilityRequirements:• Two years of experience in guest service or hospitality• Supervisory experience preferred• Comfortable using computers and management software• Must be at least 18 years old• Able to lift 50 lbs and stand all shift hoursPlay a key role in creating memorable guest experiences while leading a motivated front desk team in a standout location.#J-18808-Ljbffr
Front Desk Supervisor For Guest Experience
COPPER MOUNTAIN RESORT
copper mountain, copper mountain
Published 27 days ago
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