Elevate community support as a Service Delivery Manager in employment services. Lead and inspire a diverse team while ensuring smooth operations and high-quality service delivery to job seekers and partners.In this role, you will play a crucial part in optimizing service quality and performance. Your responsibilities include daily oversight of site operations, managing staff, and fostering a positive team culture. You’ll work closely with community partners, actively participating in service planning and feedback initiatives to enhance service outcomes.Key Responsibilities:• Oversee day-to-day operations and safety compliance• Support and coach site staff for optimal performance• Monitor service delivery against established standards• Engage in community partnership coordination• Handle incidents and ensure a professional environmentRequirements:• Diploma or degree in relevant disciplines• 5 years in operations management or service delivery• 2+ years in a leadership or supervisory role• Strong communication and documentation skills• Experience in complex, multi-stakeholder environmentsLead transformative community programs by optimizing service delivery and empowering job seekers through exceptional support and guidance.#J-18808-Ljbffr
Employment Services Operations Manager
TENAQUIP NIS LIMITED.
penticton, penticton
Published 27 days ago
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