Drive innovation in customer engagement as the Sales Strategy and Insights Manager! Focus on enabling Sales teams with critical Customer 360 Insights.As a leader in the Global Prospect to Cash Innovation team, you will integrate contact data and analytics to advance the customer lifecycle journey. Collaborate with Sales Leadership and Post-Sales teams to enhance retention and customer satisfaction. This role combines strategy, execution, and stakeholder collaboration to create impactful insights for sellers.Key Responsibilities:• Analyze lifecycle trends to discover engagement opportunities• Consult on customer insight optimization initiatives• Partner on creating scalable solutions for unified data access• Advocate for seller needs in enterprise-wide projects• Facilitate seamless transitions between Sales and Post-Sales processesRequirements:• 6+ years in Revenue Operations or Sales Strategy• Strong knowledge of customer lifecycle and journey strategies• Proven analytical skills in interpreting customer data• Experience with cross-functional team collaboration• Expertise in developing process documentation and frameworksUse your skills in customer insights, analytics, and process alignment to enhance the customer experience for all stakeholders.#J-18808-Ljbffr
Manager For Sales Strategy And Insights
SALESFORCE, INC..
toronto, toronto
Published 17 days ago
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