Who We Are When you join Traffic Tech, you join a team that keeps the global economy moving – literally. Traffic Tech is recognized as an industry leader and the logistics partner to many highly recognizable international brands. With offices throughout the United States, Canada, Mexico and China, the company offers progressive & efficient solutions for moving freight by land, sea, and air. Your Part in It Working out of our Canadian headquarters on the west island of Montreal, we are looking for someone who can assist in the reconciliation of accounts. Reporting to the Credit & Accounts Receivable Manager, the candidate’s role will be to focus on managing overdue accounts, communicating with clients to resolve payment issues, and negotiating solutions that align with company policies. Combining strong communication skills with attention to detail, the Collections Representative will help reduce financial risk while supporting positive customer relationships. Accounts Receivable Representative What the Job Entails Perform high-volume outbound calls and send written communications to clients to collect overdue accounts Monitor and manage an assigned portfolio of delinquent accounts, prioritizing based on aging and risk Document all collection activities in internal systems with precision and accuracy Negotiate payment arrangements, including payment plans and settlements, in line with company policies Perform account reconciliations and resolve discrepancies between customer records and internal accounts Investigate collection issues and advise customers on corporate A/R policies and procedures Collaborate with internal departments (sales, billing, customer service) to resolve disputes and payment delays Escalate complex or high-risk accounts to management when necessary Process credit card and other forms of payment securely and accurately Submit invoices, statements of account, and payment reminders to customers Respond in a timely manner to customers and internal inquiries Assist with month-end closing activities related to receivables What We Are Looking For 3–5 years of experience in Accounts Receivable or Collections in a high-volume environment Strong understanding of the full accounts receivable cycle and collection processes Proven ability to meet or exceed collection targets and performance metrics Excellent negotiation, conflict resolution, and customer service skills Highly organized with a strong attention to detail and accuracy in a fast-paced environment Ability to work independently, demonstrate initiative, and proactively resolve issues Strong analytical, problem-solving, and multitasking abilities Experience with Sage 300, GETPAID, or other ERP/collections systems (strong asset) Knowledge of transportation/logistics industry (asset) Familiarity with credit risk assessment and aging analysis (asset) Freight forwarding (air, ocean, customs) and general transportation industry knowledge (key asset) Strong verbal and written communication skills Bilingualism required (French and English) What We Offer Robust industry with training and mentorship Compensation package that includes Medical and Dental benefits Life Insurance/AD&D Insurance Long-term/Short-term disability Personal and Volunteer time off Free parking, cafeteria on site, gym, and free coffee all day Dynamic environment and ‘can‑do’ culture This is a full-time permanent position from Monday to Friday. In addition to a knowledge of the French language, this role requires proficiency in English as a result of the duties to be performed. As a leader in 3PL worldwide supply chain logistics, Traffic Tech has an unmatched global reach. With trusted partners in over 25 countries today, Traffic Tech requires English‑speaking applicants to serve its international clientele. Traffic Tech is committed to fostering a healthy and accessible work environment. Although the above job description may address the male pronoun, Traffic Tech is inclusive and respectful to all male, female and non‑binary applicants. Traffic Tech prohibits discrimination based on someone’s disability in all aspects of the employment relationship. This includes job applications, recruitment, training, transfers, promotions, apprenticeship terms, dismissal, layoffs and situations where an employee returns to work after a disability‑related absence. Accommodations are available upon request. Traffic Tech is an equal opportunity employer that is committed to Diversity, Equity, and Inclusion. We take affirmative action to ensure we provide equal employment opportunity for all applicants and employees and do not discriminate on the basis of race, ancestry, national or ethnic origin, citizenship, color, religion, sex, sexual orientation, gender identity or expression, age, marital status, family status, mental or physical disability, or any other legally protected characteristics. #J-18808-Ljbffr