Position Summary Assists in the leadership of the Front End and department processes, responds to problems and inquiries, and develops associates through teaching and training. Ensures a high level of customer service while ensuring task completion. Plans and executes department activities based on workload and operational functions and assists on the sales floor as required. What You’ll Do Providing excellent Customer Service by greeting all customers in a polite and friendly manner, assisting customers by promoting products/services, locating merchandise and making purchase decisions, resolving customer issues and referring concerns where appropriate. Ensures safe work processes and emergency procedures are followed, e.g., safe lifting techniques, cleanliness of area, evacuations, down registers, emergency codes, theft, etc. Handles customer and associate concerns and provides guidance as required. Delegates, assists and follows up on overall front‑end operations, ensuring proper coverage and coordinating breaks. Reviews completed schedules with People Lead. Tours assigned areas with the Coach and team associates to verify and identify training opportunities. Develops associates through teaching and training and provides feedback as needed. Ensures strong communication with associates, leads the daily Team Huddle at the start of each shift, and provides the team with updates, sets goals, and tracks productivity, e.g., scanning accuracy, productivity, company programs and initiatives, discounts, credit card service, Walmart Protection Plan, charity events, etc. Contributes to a safe, clean and hazard‑free work environment through adherence to Company policy and procedures, including the completion of safety sweep logs and ensuring displays and fixtures are secure and free of debris. Completes GTA/Workday tasks and supports Management. Partners with Coach/People Lead to facilitate performance management and growth conversations for associates. Supports recruiting and hiring new associates. Minimum rate of pay for this position starts from $ CAD/hour). Minimum Qualifications Age – 16 or older. Preferred Qualifications Walmart will accommodate the disability‑related needs of applicants and associates as required by law. Primary Location 200 DOUGLASTOWN BLVD, MIRAMICHI, NB E1V 7T9, Canada. Important Note To support resume screening, interviews, and other candidate evaluations, we may use artificial intelligence‑powered tools, including internal or third‑party developed automated decision‑making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice. #J-18808-Ljbffr
(Can) Front End Team Lead
WALMART CANADA
city of miramichi, city of miramichi
Published 17 days ago
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