Job Title: Experienced Personal Lines Insurance Broker – Account Manager Location: Stouffville, Ontario – Hybrid, in office days required. Position Type: Full-Time, Permanent – Monday to Friday Pay range: $50,000 - $75,000 based on experience. Position Overview We are looking for a Personal Lines Insurance Broker – Account Manager with proven experience handling personal insurance accounts. The ideal candidate will be RIBO licensed and possess a passion for excellent customer service. You’ll work closely with underwriters, portals and clients to manage new business, renewals, endorsements, claims assistance, and day-to-day servicing needs. Key Responsibilities Manage and service a portfolio of personal lines accounts Prepare applications, quotes, proposals, and binders for new and renewal business Assist building the book of business through new sales Process policy changes, certificates of insurance, and endorsements Maintain accurate and up-to-date client files in the broker management system – Applied Epic Provide excellent customer service by responding promptly and professionally to client inquiries Collaborate with producers and other team members to support business development and client retention Stay informed on market trends, insurer guidelines, and industry best practices Qualifications RIBO licence (Required) Minimum 3 years of experience in a Personal lines Broker/Account Manager role Solid working knowledge of various insurance company portals and underwriting rules Excellent written and verbal communication skills Strong organizational skills with attention to detail Proficiency with Microsoft Office and broker management systems, knowledge of Applied Epic and Applied Rating Service is an asset Ability to work independently and manage multiple priorities in a fast-paced environment What We Offer Competitive salary, commissions and benefits package Ongoing professional development and education support Supportive, collaborative work environment Hybrid flexibility Birkett-Hassard Insurance Brokers is proud to be an equal opportunity employer. We aim to find individuals who are passionate about their work and treat others with dignity and respect. All employment is decided on the basis of qualifications, merit and business need. #J-18808-Ljbffr