BusPlanner is building a world-class Projects practice, and we are looking for driven, talented, and passionateImplementation Consultantsto join our journey. This is a unique opportunity to be a part of a growing team as we strive to make a positive impact in the world of school bus transportation.Who we are BusPlanner builds market-leading software solutions for K-12 transportation departments across North America. We are on a mission to improve student transportation and empower the people who make it happen. We firmly believe that it takes both product innovation and stellar customer service to achieve our mission. BusPlanner has a 40‑year legacy in delivering winning products and services to its clients, and we are only getting started!What you will doLead end-to-end client onboarding projects, building and managing detailed project timelines to ensure a smooth and transparent implementation journeyDeliver clear, proactive, and client‑friendly communication at every stage, and coordinate across Technical Solutions, GIS, and Development teams to keep deliverables, dependencies, and milestones alignedOwn and execute data migration workflows—cleansing, validating, transforming, and importing client data using Excel and AI‑powered tools to drive accuracy and efficiencyConduct product training and presentations for transportation directors, route planners, and other stakeholders, both online and in-person (must be able to travel)Become a trusted industry and product expert who guides clients through change management, and continuously explore AI tools and automation to streamline processes and improve data qualityWhat success in this role looks likeYour clients feel informed, supported, and confident throughout the entire implementation journey — no surprises, no confusionData migrations are executed accurately and on time, with minimal back‑and‑forth or rework You’ll likely do well in this role if you:Like owning outcomes, not waiting for directionEnjoy turning messy information into structured plansCommunicate early, clearly, and often rather than hoping problems fix themselvesCare about client experience as much as technical accuracyNaturally look for ways to make the next project easier than the lastThis probably isn’t the right fit if you:Prefer narrowly defined tasks instead of end‑to‑end ownershipDislike ambiguity or need every answer before startingWant minimal client interactionFeel drained by explaining the same concept in different ways to different audiencesFocus only on finishing your work rather than improving the processAre uncomfortable balancing multiple projects at onceQualificationsPrior experience in software implementations, client onboarding, or similar project management roles (bonus points for familiarity with public sector clients)Strong project management and problem‑solving skills in cross‑functional settingsExcellent written and verbal communication skills—you can make the complex feel simpleComfort working with data in Excel and an eagerness to leverage AI tools in your day‑to‑day workPassion for customer experience and helping your clients succeed#J-18808-Ljbffr