Become a pivotal Compliance Officer dedicated to handling complaints effectively. Utilize your expertise to provide guidance, identify trends, and ensure public protection in a hybrid work environment.This role emphasizes managing complaints against licensees while advising on compliance inquiries. You will analyze non-compliance issues and potential risks, driving investigations to protect the public interest. Additionally, you’ll draft various communications and liaise with stakeholders to support your efforts.Key Responsibilities:• Review complaints for Council's jurisdiction• Draft reminder letters for conduct concerns• Conduct investigations on compliance breaches• Prepare reports for Review Committee presentations• Document interactions with licensees and complainantsRequirements:• Minimum 3 years in regulatory or financial services• Post-secondary education in a relevant field• Proficiency in Microsoft Office suite• Strong conflict resolution and communication skills• Ability to manage a diverse workloadElevate regulatory standards by ensuring compliance and enhancing public trust in the sector.#J-18808-Ljbffr
Hybrid Compliance Officer Focused On Complaint Management And Guidance
INSURANCE COUNCIL OF BC
vancouver, vancouver
Published 27 days ago
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