Job Summary To assist store management with basic store operations, developing associates, and achieving store and personal sales goals and standards of performance.Essential Job FunctionsMeet and exceed store and personal sales goals and standards of performance.Assist in training and developing a successful sales team.Provide feedback, coaching, and accountability to all employees by enforcing all company policies and practices.Perform all opening and closing duties according to company policy.Supervise and manage all aspects of daily store operations in store management’s absence.Supervise and manage all aspects of loss prevention practices in store management’s absence.Effectively communicate all store needs to store management.Complete all assigned tasks and responsibilities promptly.Complete all required training.Provide a fun, full‑service experience to all customers.Resolve customer issues effectively.Understand and demonstrate the Journeys culture to the team.Ability to multi‑task in a fast‑paced environment.Excellent interpersonal and customer service skills.Desire to succeed in a fast‑paced retail environment.Willingness to learn.Completion of training programs leading to the Sales Lead position or equivalent training.Ability to work night and weekend shifts.Ability to climb, reach, bend, and lift up to 50 pounds.Stand for long periods of time.Must be at least 18 years of age.Benefits and Compensation Compensation includes base pay, sales commission, and bonus potential. Benefits may include medical, vision, and dental insurance, a vacation package, and community service hours, though they vary by state, province, or territory.Pre‑Application Disclosures Equal employment opportunity is provided to all applicants without regard to race, color, sex, religion, national origin, age, veteran status, pregnancy or related medical condition, physical or mental disability, genetic information, sexual orientation, citizenship, marital or registered domestic/civil union partner status, gender identity or expression, or any other protected status. All employment decisions are based on business needs, job requirements, and qualifications.For a reasonable accommodation, please email or call (615)  .Location JN5004 – Journeys 5004, Lime Ridge Mall, Hamilton, ON L9A 4X5#J-18808-Ljbffr