For additional information, please review .* ### 10+ years relevant experience* ### Relevant experience in a technical leadership or management role with demonstrated success in building and scaling a high-performing support team* ### Experience of senior stakeholder management* ### Project management with demonstrable results in improving IT services* ### Exceptional communication and presentation skills, with the ability to articulate a technical vision and report on key metrics to senior leadership* ### A strong track record of developing and executing a strategic roadmap for a technical platform, balancing new features with a dedicated "book of work" for stability* ### Demonstrable experience leading resilience initiatives such as wargaming, disaster recovery planning, and incident response simulation* ### Effectively share information with other support team members and with other technology teams.* ### Ability to plan and organize workload* ### Consistently demonstrates clear and concise written and verbal communication skills* ### Ability to communicate appropriately to relevant stakeholders* ### Hands-on experience with modern observability and monitoring tools (e.g., Prometheus, Grafana, Splunk) ####J-18808-Ljbffr
Ai And Devops Platform Support Manager
CITIBANK (SWITZERLAND) AG
mississauga, mississauga
Published 27 days ago
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