Step into an impactful role as a Technical Account Manager at Precisely, managing strategic accounts in North America. Facilitate robust communication and project management for customer success.As an Associate Technical Account Manager, you will be the key link between Precisely and its North American clients. Your role centers on managing escalations, guiding implementations, and enhancing customer satisfaction through efficient program management. You will collaborate with internal teams and customers alike, ensuring alignment on goals and success metrics.Key Responsibilities:• Manage and support key enterprise accounts throughout North America• Take ownership of escalation issues and resolutions• Guide customer projects from initiation to completion• Communicate effectively with stakeholders to foster relationships• Track customer goals and provide strategic supportRequirements:• Degree or equivalent experience in a related field• Minimum 2 years in technical customer support or management• Exceptional communication and organization skills• Knowledge of cloud solutions and software hosting environments• Familiarity with project management frameworksDrive successful customer engagements with your expertise at Precisely.#J-18808-Ljbffr
Precision-Focused Technical Account Manager
PRECISELY
, , canada, , , canada
Published 23 days ago
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