Senior Quality Control Associate – Scarborough, ON Location: Toronto, ON Type: Full-Time, Direct Hire Reports to: Quality Assurance Manager Salary: $60,000-$70,000 (Dependent on experiene) About the Company Our client is a dynamic and growing Canadian manufacturing and co-packing organization, committed to high-quality production standards and operational excellence. They operate in a hands-on, collaborative environment with a flat structure that encourages accountability, professional growth, and cross-functional teamwork. The team embraces a growth mindset, continuous improvement, and a strong focus on quality at every stage of the production process. Position Overview The Senior Quality Control Associate plays a key leadership role in supporting daily quality operations while acting as a trusted second to the Quality Assurance Manager. This position is both hands-on and mentorship-oriented, responsible for guiding junior QA staff, leading investigations, and supporting cross-functional teams across production, co-packing, and logistics. The ideal candidate thrives on the production floor, communicates confidently, and ensures compliance with quality systems while continuously improving processes. This is a floor-focused role (~70% floor, 30% desk) with the ability to step in and lead in the absence of the QA Manager. Key Responsibilities Quality Systems & Compliance Execute QA activities aligned with management direction and priorities. Maintain compliance with SOPs, work instructions, and company quality standards. Support the continuous improvement of the Quality Management System (QMS). Participate in internal, customer, and third-party audits as required. Non-Conformance & Corrective Action Lead or support investigations into non-conformances, deviations, and complaints. Conduct root cause analysis and assist in implementing corrective and preventive actions (CAPA). Ensure timely and effective closure of assigned quality issues. Operational Quality Support Provide hands-on QA support to production and co-packing teams. Review and approve quality documentation, batch records, and release paperwork. Escalate quality risks or concerns promptly to management. Mentor and coach junior QA staff and cross-functional team members. Reinforce quality expectations and SOP adherence on the floor. Identify trends, risks, and improvement opportunities; provide recommendations. Act as a trusted quality partner for Operations and leadership teams. Must-Have Qualifications & Experience Minimum 5 years QA experience in manufacturing, packaging, co-packing, or logistics environments. Hands‑on experience on the production floor; understands workflow and line operations. Proven ability to lead non‑conformance investigations and perform root cause analysis. Familiarity with ISO, GMP, or similar quality frameworks (asset). Strong understanding of QA systems, audits, SOPs, and CAPA processes. Ability to confidently elevate and address quality issues; professional and accountable. Basic to intermediate computer skills (Microsoft Office; ERP experience a plus). Detail‑oriented with strong defect detection and analytical skills. Self‑motivated, curious, and proactive problem‑solver. Strong interpersonal skills; able to work collaboratively with cross‑functional teams. Confident yet professional when calling out quality issues on the production floor. Strong communication, both written and verbal. What Success Looks Like QA activities executed effectively and consistently. Early escalation of risks and resolution of issues. Smooth operations in the QA team with reinforced SOP adherence. Positive collaboration with Operations and leadership teams. Competitive market salary (specific range to be shared with qualified candidates). Potential performance‑based bonus. Standard benefits package; minimum 2 weeks vacation, increasing with tenure. Opportunity to grow within a collaborative, hands‑on environment. Why Join Be part of a growing Canadian manufacturing organization with high standards of excellence. Hands‑on role with real impact on production quality. Mentor and shape junior QA staff while developing your leadership skills. Work in a collaborative, flat‑structured company that values accountability and continuous improvement. #J-18808-Ljbffr