Location:405 The West Mall, Etobicoke, ON M9C 5J1About the opportunity The Demand Planning Manager is responsible for leading and executing the demand planning process over the full horizon. The position has direct responsibility for:Leading the development and maintenance of the 36‑month demand plan, collecting the appropriate assumptions, risks and opportunities from the business across the horizon.Generating a statistical baseline forecast, incorporating promotional volume from Sales, and incorporating longer‑term demand expectations from Division. Validating the demand plan from multiple sources with Division/Sales for quality.Serving as the Integrated Business Planning (IBP) Demand Review Process leader, accountable for preparation and orchestration of the review as well as completing process elements and communicating to other IBP steps.Duties & ResponsibilitiesManage the Demand Planning team in a continuous improvement manner. Provide leadership to staff by hiring, reviewing performance and providing feedback, determining training and development needs, establishing goals and priorities, and providing work direction.Process owner for all Demand Planning processes including producing the Demand Plan, latest estimates (LE) and participating in budget development by collecting and validating assumptions from Sales and Marketing and incorporating them with the statistical forecast.Manage demand‑planning system data including hierarchy maintenance, proportions/routings, statistical models and desegregation in an advanced planning system.Drive improvements to demand plan accuracy. Measure forecast accuracy and report variances to Sales, Trade Marketing and Supply Planning.Collaborate with Sales and Trade Marketing to obtain a consensus forecast for baseline and promotions and to develop forecasts for new items or line extensions. Measure performance and provide feedback on promotional lifts to drive forecast accuracy.Collaborate with Supply Planning to ensure a full understanding of short‑term changes and overall demand requirements.Process owner for the Demand Review process including development of the consensus demand plan and communicating demand requirements to Supply Planning.Ensure that the demand plan is appropriately translated into the different views and levels of detail required by other stakeholders in the business.Monitor demand‑plan execution in the short‑term horizon to proactively identify situations where demand‑plan tolerances may be exceeded (abnormal demand). Recommend corrective actions, including demand shaping.Provide direction to Customer Service / Customer Collaboration and Logistics to ensure customer service levels are achieved while staying within budgets and guidelines.Ensure smooth and cost‑effective planning of new product introductions and SKU discontinuations by managing inventory and demand, coordinating plans/actions with Supply Planning, Plants, Sales and Customer Service.The attributes we are looking forAbility to build strong collaborative relationships (Operations, Supply Planning, Sales, Trade Marketing) while still acting as a catalyst for optimizing costs and fill rates.Ability to provide cross‑functional leadership with influencing skills.Ability to handle pressure/conflicting demands and work within structured timelines.Ability to coach, lead, and manage staff.Able to work efficiently in a fast‑paced, team environment with a strong sense of urgency and a focus on results.Team player, understanding the needs, requirements and priorities of other functional groups.Strong interpersonal and communication skills.Strong problem‑solving and decision‑making skills.Strong knowledge of ERP/Planning systems, preferably SAP and Kinaxis.Proficient with standard office computer technology such as Microsoft Office products and advanced proficiency in MS Excel, MS PowerPoint and PowerBI.Bilingual in French is an asset.What Lactalis will offerA Performance‑Based Bonus System4 weeks of vacationA pension program with an employer match of 100% up to 6%Tuition reimbursement plan of up to $3,000 per yearA volunteer day to give back to your communityLearning and development opportunitiesA commitment to internal career advancement with potential for international mobilityCompensation Base salary range: $99,100 – $123,900+Please note: along with a comprehensive total rewards package, your actual base salary will be fair, competitive, and based on your skills, experience, and qualifications.Equal Opportunity Employment We apply an equal access to employment program and invite women, aboriginal people, visible minorities, and people with disabilities to apply.Note: Lactalis Canada does not conduct credit or background checks through LinkedIn. If required, we’ll contact you after signing a Job Offer.#J-18808-Ljbffr