Job Title Production Support Engineer – Wealth Management Location Toronto, ON (Hybrid – 4 days WFO) Duration 6–12 Months Primary Skills Required Experience troubleshooting application and database issues using tools like Dynatrace , OpenShift (OCP) , Elastic/Kibana Strong knowledge of MongoDB services , Linux environments , and Windows-based IIS servers Experience with Kafka Proficiency in Microsoft SQL Server , MongoDB , C# , ASP.NET Strong understanding of Windows and Linux/Unix operating systems Experience with cloud-hosted applications (Microsoft Azure, OpenShift, S3) Knowledge of SQL queries and database performance monitoring Exposure to DevOps and SRE practices Experience automating routine database/infrastructure administration tasks Role Overview The Application Support Analyst will support various applications within CWM (Canadian Wealth Management) and USWM (US Wealth Management) . You will work closely with onshore/offshore teams, QA, development, enterprise teams, and business users to ensure smooth application operations and support. Key Responsibilities Provide high-quality application support in collaboration with support teams Manage application servers, infrastructure, and maintain server cyber hygiene Support backend jobs and processes to meet SLA and business requirements Participate or lead development, testing, planning, and implementation of fixes/projects Facilitate application transitions from development to production Manage Disaster Recovery (DR) exercises Identify and implement automation and process improvement opportunities Maintain support documentation and procedures #J-18808-Ljbffr