Public Sector Sales Specialist Date: May 14, 2026 Location: Toronto, ON, CA Company: Softchoice You are a dynamic sales professional who combines your ability to foster meaningful partnerships with your enthusiasm for technology. You are excited about the opportunity to innovate; create new offerings and services and continue to drive new levels of efficiency within our Enterprise customer base. In this role you will be responsible for helping to support our most profitable and complex customers, partnering directly with our Public Sector Account Manager team. The PSS role is an integral role within our customer support and growth model, as your focus on white‑glove service activities will improve customer retention and satisfaction, and your exposure to the sales process will train you effectively to manage an Enterprise customer account base. In the PSS role you will focus initially on supportive activities to help maintain and grow our existing relationships with our Enterprise customers, eventually transitioning to diversifying business and growing wallet share as an account owner. What you’ll do: Work as a core supportive partner for our Public Sector customers along with our Public Sector Account Manager and Account Executive teams. Assisting with researching and fulfilling quote requests, providing reporting, helping manage a customer’s annuity business, providing post sales support. Stay knowledgeable on the latest technology trends, pricing programs, and selling processes with each individual customer. Build strong relationships with sales reps, vendors, customers, and other co‑workers. Work effectively with other departments to collaborate and focus on creating the best possible customer experience. Work closely with the Customer Success Team and Account Management Team to effectively manage and maintain our customers annuity business. Work with Softchoice’s partners & vendors to find the best pricing, product availability, and alternative solutions to solve customers’ needs. Assist, when required, with project‑based activities such as forecasting equipment, arranging specialized delivery, and maintaining documentation tracking customer project progress. As a team, collaboratively work together to decrease escalations and reduce customer risk. Identify opportunities to grow the numbers of vendors we are selling into our Strategic clients. Perform complex contract management. Consult with dedicated clients and assist in overcoming business problems they face by utilizing our resources and pre‑sales teams. Can effectively facilitate interaction between customers and vendors/manufacturers. What you’ll bring to the table: 2+ years of customer service experience. A high level of commitment to exceptional customer service and relationship‑building. Strong written and verbal communication skills. Strong problem solving, organizational and interpersonal skills. The ability to work both individually and in a team environment. The ability to work in a very fast‑paced sales environment. Proficiency in MS Office tools – Outlook, Word, Excel, PowerPoint. Experience in using Enterprise grade reporting tools, such as Oracle/BI an asset. Proficiency in Salesforce an asset. High school diploma or equivalent, preferred. Benefits you’ll love working here: The People: You’ll thrive in our collaborative environment, surrounded by incredible colleagues who foster support and innovation, driving our collective success. High‑Performing Culture: At Softchoice, we are dedicated to achieving our goals and committed to success for our customers and each other. Flexibility: Plan your workdays in a way that suits you best. Award‑Winning Workplace: Proudly recognized as a Great Place to Work for 20 consecutive years. Inclusive Culture: We are committed to an inclusive culture where every team member can be their authentic self. Competitive Benefits: Benefit from competitive perks that start on day one. Inclusion & Equal opportunity employment: We are an equal opportunity employer committed to diversity, inclusion & belonging. People seeking employment at Softchoice are considered without regard to any protected category including but not limited to, race, color, religion, national origin, age, sex, marital status, ancestry, disability, veteran status, gender identity, or sexual orientation. Job Requisition ID: 7437 #J-18808-Ljbffr