As Canada’s most cutting edge home insurance carrier, Max Insurance is entering a period of exciting growth. We are looking for smart, motivated claims professionals to join our mission to provide exceptional customer experiences to Canadians.At Max, we offer the opportunity to:Join an energetic and rapidly growing team, with excellent flexibility & benefitsCreate real impact through integration of your expertise into the claims processUse industry‑leading technology to deliver the best possible claims experiences to policyholdersJOB SUMMARY Max Insurance is looking for an exceptional Senior Claims Adjuster to help drive excellence in our claims function for moderate to highly complex residential property claims.To offer our policyholders a fast and positive customer experience, we use proprietary systems that have streamlined and automated many of the legacy inefficiencies in the claims process.Our adjusters will have access to tools never seen in the industry before, all focused on making the claims process easier so that our customers can get back on their feet faster.JOB RESPONSIBILITIESInvestigate, evaluate, analyze, negotiate, and settle residential property claims in accordance with Max Insurance’s claims procedures and guidelinesReview all relevant policy wordings and acts to determine coverage, damages, and liabilityMaintain ongoing communication and status updates to customers until file closureDetermine appropriate settlement amount based on independent judgment, Xactimate estimates, contractor estimates, and application of applicable limits and deductiblesEstablish accurate claim and expense reserves and update promptly as new information is receivedQUALIFICATIONSMinimum 5 years of full‑handle desk adjusting experience handling personal property claims (home, landlord, condo, tenant)Experience managing total loss fire and other complex claimsExperience working with large national contractorsLitigative experience considered an assetDrive and an eagerness to roll up their sleeves and get to workAbility to coach and mentor more junior adjustersA desire to work in a dynamic and fast‑paced environmentSuccessfully worked with opposing counsel and third‑party adjustersHaving the mind set on helping our customers get back on their feet quicklyA strong fundamental understanding of building constructionExperience with Xactimate estimatesThe ability to be empathetic to our customers in their time of needWHY JOIN OUR TEAMHealth Care and Wellness: Comprehensive benefits with additional health care spending allowancesDiscretionary Bonus: Bonus eligibility is discretionary and tied to individual and company performanceEducational Growth: Support for lifelong learning for those looking to accelerate their careerTools for Success: A full suite of state‑of‑the‑art Mac productsMeeting‑Free Focus: Maintain dedicated time to thoughtfully navigate the most important deliverablesPaid Volunteer Hours: Promote community involvement by supporting what matters most to youFlexible Hours: Healthy personal‑professional balance to best support life’s demandsSalary Range: $70,000 - $110,000Actual salary for the role will be determined by factors such as prior professional experience, relevant qualifications, demonstrated skills, and internal equity across our team.We also encourage candidates whose salary expectations fall outside of the listed salary range to apply as the right fit matters to us, and we are committed to considering exceptional talent.Please note that this posting reflects a current, active opening on our team.OUR CULTURE & VALUES With roots dating back to 1866, Max’s culture and values are critical to who we are and what we want to achieve.Family comes first:Max strives to promote and support a healthy work‑life balance for employees and to be flexible & adaptive in their time of need. Staff must feel safe to drop everything if a family emergency comes up.Flat Structure:All team members are treated equally and are expected and encouraged to have a voice. We encourage an environment where leaders seek out new perspectives from all, irrespective of their roles or responsibilities.Better Together:We operate as a united front to overcome challenges. No one person has all the answers, and we understand that people work better together.Always Improving:We must never be satisfied with the current state of our culture. There is always room for improvement. Our team always needs to go above and beyond to help each other achieve success. This is done selflessly in the interest of raising our team as a community.Max Insurance welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.#J-18808-Ljbffr