(English / French) Toronto Branch 3333 James Snow Parkway, Milton, ON L9T 8L1 Fast, friendly and customer focused. As a Uline Bilingual Customer Service Representative, you’ll dig into order details to deliver the legendary service our customers love. Make your move to Uline, a company built on stability and success. Customer Service Representative - Bilingual Pay from $35 to $40 per hour with significant growth and earning potential! Full-Time Hours: Monday - Friday, 9:30 AM to 6 PM. Why Customer Service at Uline? In-depth training helps you sharpen communication and problem‑solving skills. Professional environment offers one‑on‑one peer mentoring and room to grow in your career. Build strong relationships in our collaborative in‑person setting with regular team events. Position Responsibilities Process customer orders, make product recommendations and handle account inquiries using world‑class technology. Become a product and solutions expert; provide quick, confident answers to product, pricing and shipping questions. Build business relationships with customers over phone, email and chat. Understand customer needs and recommend Uline's best solutions. Help customers navigate Uline's website and online ordering. Minimum Requirements High school diploma or equivalent; bachelor’s degree preferred. Excellent problem‑solving, listening and communication skills. Prior customer service experience is a plus; if you are eager to learn, we will train you. Bilingual (English / French) – fluent in both verbal and written forms. Benefits Company‑paid extended health coverage and RRSP with 6% employer match that starts day one. Multiple bonus programs. Paid holidays and generous paid time off. Tuition Assistance Program covering professional continuing education. Employee Perks On‑site café, outdoor patio and first‑class fitness center. Monthly employee‑appreciation events. Opportunities for community involvement. Best‑in‑class, clean, modern facilities. Uline is an Equal Opportunity Employer. #J-18808-Ljbffr