Spearhead cloud and AI transformations for leading Canadian ISVs as a Customer Success Manager. Your mission is to ensure that technology investments translate into significant competitive advantages for clients.This role will enable you to take the lead in managing customer relationships, guiding them through their cloud journeys. You will act as a bridge between ISVs and AWS teams, ensuring coordinated efforts towards achieving desired outcomes. Leverage your knowledge to help customers embrace generative AI capabilities and build sustainable models.Key Responsibilities:• Own ISV account success through effective management• Lead critical alignment and strategy sessions• Identify and eliminate systemic barriers for customers• Support decision-making in technology adoption• Maintain rigorous tracking and health monitoringRequirements:• 5+ years leading large technical or engineering programs• Proven experience in customer-facing roles• Ability to architect and manage cloud migrations• Strong analytical and problem-solving skills• AWS certifications are advantageousDrive impactful transformations by enhancing customer engagement and ensuring strategic alignments in cloud technologies!#J-18808-Ljbffr
Transform Customer Success For Cloud And Ai Adoption In Isvs
AMAZON WEB SERVICES (AWS)
toronto, toronto
Published 27 days ago
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