Black Duck Software, Inc. helps organizations build secure, high-quality software, minimizing risks while maximizing speed and productivity. Black Duck, a recognized pioneer in application security, provides SAST, SCA, and DAST solutions that enable teams to quickly find and fix vulnerabilities and defects in proprietary code, open source components, and application behavior. With a combination of industry-leading tools, services, and expertise, only Black Duck helps organizations maximize security and quality in DevSecOps and throughout the software development life cycle.Black Duck , the 2025 leader in Gartner’s Magic Quadrant for Application Security, is seeking an experiencedPrincipal Technical Account Manager (TAM)to lead strategic collaboration with our most important customers. TAMs are essential drivers of the customer experience, ensuring our solutions are adopted, embedded into CI/CD workflows, and leveraged to manage software risk effectively.The Team The Black Duck Technical Account Management team partners with customers to accelerate adoption and maximize the value of our technology. TAMs work closely with internal teams to ensure our solutions are seamlessly integrated into customer pipelines, enabling secure, high quality software development at scale.Our Culture At Black Duck, we foster a collaborative and inclusive environment where every team member is empowered to make a difference. We value continuous learning, innovation, and diverse perspectives. Our team thrives on open communication, mutual respect, and a shared passion for excellence. We celebrate wins together and support each other through challenges, creating a strong sense of purpose and camaraderie.What You’ll DoPrioritize, Escalate, and Resolve technical product IssuesProvide Industry Specific Compliance / Regulatory GuidanceRole-specific training for developers, testers, product teams, and security administratorsDrive adoption and integration of Black Duck solutions into customer CI/CD pipelines and development workflowsEnsure value realization by optimizing technology usage, managing complexity, and promoting best practicesAct as a strategic advisor, aligning with customer business priorities and helping shape their AppSec strategyAdvocate for customers internally, orchestrating resources and prioritizing needs to drive outcomesIncrease customer efficiency by proactively resolving challenges and enabling faster time-to-valueFoster community and knowledge-sharing across customer teams and internal stakeholdersYou’ll HaveStrong knowledge of application security, vulnerabilities, and open-source licensingHands-on experience with CI/CD and DevOps toolsSoftware development experience in languages like C/C++, Java, or C#Proven ability to influence and guide customers through technical transformationExcellent communication, relationship-building, and project management skillsAt least 12 years in a customer-facing technical roleAbility to travel up to 25% as neededBachelor’s degree in Computer Science, Engineering, or a related STEM fieldPreferred QualificationsSuccessful track record as a TAM, solution architect, or sales engineer in AppSec or DevSecOpsSecurity certifications (e.g., CEH, CISSP, CSSLP)Experience with enterprise-scale web development and microservicesMBA or Master’s degree in a technical or management fieldPay Range Base salary range across Canada for this role is between $119,700–$179,600 CAD.Black Duck is an equal opportunity employer. We consider all applicants for employment without regard to race, color, national origin, religion, sex, gender identity or expression, age, disability, sexual orientation, veteran or military service status, or any other characteristic protected by applicable law. Black Duck complies with all applicable laws prohibiting employment discrimination in every jurisdiction where it operates and provides reasonable accommodations to individuals with disabilities in accordance with applicable law.#J-18808-Ljbffr